Customer Satisfaction Student worker

Responsibilities

• Validate, categorize and dispatch Tickets (customer requests) forwarded from Customer Support Center
• Minor ticket resolution
• Ticket queue monitoring and follow-up with customers
• Validate and manage system upload of bulk claim refunds to retailers
• Dispatch and billing support to the team of Field Support Engineers
• Administrative work and reporting
• Your qualifications
• Current College student or similar, no particular subject required
• Curious and proactive can-do attitude
• Timely and diligent approach to your work/studies
• Proficient in Microsoft Office tools i.e. MS Excel, Word etc.
• Proficient in speaking and writing English
• Previous workplace experience preferred but not required
• Everything we'll do for you
• Come join us, and together we can light up the future.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at lighting? Share your experience