Genetic Counselor Assistant

About the role

The Genetic Counselor Assistant (GCA) is an integral part of the Genetics team and contributes to the management of diverse aspects of the service, including the coordination of care for patients, optimization of clinic and operational workflows, procurement of medical records and working collaboratively with the team to create a patient-centered environment. Job Description: About ThedaCare Genetics: The ThedaCare Genetics department consists of 5 Certified Genetic Counselors and 5 Genetic Counseling Assistants. We are a busy and growing department that serves oncology and non-oncology specialties with potential travel to multiple locations. Job Description: Facilitate genetic testing process, including identification of laboratories, researching appropriate testing and sample submission requirements including preparing genetic test ordering forms in order to support the genetic counselor. Assist in providing patient care related to the clinical program, including collection of medical records/family history, patient telephone intakes, sending out specimens, and coordinating family member testing to create the patient pedigree and prepare risk assessments using genetics software programs. Initiate the documentation of personal and family medical history within the EMR to aid in the genetic counseling session. Complete of informed consent and genetic testing paperwork with patient in order to initiate testing. Discuss cost and insurance information pertaining to genetic testing so patient can make informed decisions. Prepare DNA samples for transportation, box, and mail out specimens to external laboratories. Facilitate outgoing referrals. Write routine correspondence, including routine follow up letters to patients with known genetic syndromes or letters of medical necessity to provide continuity of care.