Service Technician - PNG

About the role

We are currently seeking a Service Technician to join our Lae Branch, reporting directly to the Workshop Supervisor. In this role, you will be responsible for supporting day-to-day operational activities and ensuring efficient workshop performance. Areas of responsibility Perform work safely within a team environment, following all site and company safety standards Plan and prepare the correct tools and parts required for each task in line with work procedures Carry out commissioning activities, including quality inspections and dyno testing Conduct root cause analysis (RCA) to diagnose and resolve equipment issues Apply technical knowledge to troubleshoot and solve standard customer problems Complete accurate maintenance and service reports for internal and external stakeholders Capture and provide technical feedback to support continuous improvement and database updates Support and guide junior team members by allocating and overseeing simple tasks Adhere to all company policies and procedures, with a strong focus on EHS compliance Your profile Trade qualification in a mechanical discipline with a minimum of 3 years' post-trade experience Proven experience working across underground and surface/hard rock environments (essential) Experience with Sandvik equipment highly regarded Strong commitment to EHS, with a clear focus on working safely at all times Valid driver's licence (mandatory) Well-developed customer service and communication skills Ability to work flexibly in line with customer requirements, procedures and safety standards Positive attitude with a strong drive to achieve targets and deliver high levels of customer satisfaction High attention to detail and strong interpersonal skills Ability to work autonomously with minimal supervision Proactive, self-motivated and able to demonstrate initiative Comfortable using digital tools, mobile applications and systems Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally. Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030. We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation. For further information about the role please reach out to Talent Acquisition Specialist - Samantha.lingman@sandvik.com