Senior Account Manager

Benefits

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ON BOARD EXPERIENTIAL On Board Experiential (OBE) is an award-winning, full-service, experience-led agency that creates meaningful brand experiences worldwide. We work out of our homes and physical offices in San Francisco, Los Angeles, and NYC, or wherever our adventures take us! Our clients include Nike, Meta, JPMorgan Chase, The Infatuation, Stripe, and OpenAI, to name a few. We know, "Cool, cool, but what's it like to work at OBE?" We thought you'd never ask. Event Marketer has recognized OBE as one of the best places to work in events and well, we couldn't agree more. The most important part of our business is our people. They are hardworking, brave and make magic happen on the regular. But under each majestic exterior is a human deserving of a healthy work-life balance. That's why we believe in recovery days, happy hours, friendly but competitive fitness challenges and company offsites. We conduct open meetings to facilitate discussions that heal, inspire, and bring us closer. We encourage each other to bring our whole selves to work. We want to hear about your lived experiences and unique perspectives. We don't just want you to be unapologetically you: it's part of the job description. SUMMARY OF POSITION The Senior Account Manager is an integral part of the Account Team, delivering an exceptional level of service and execution of programs on behalf of our clients. Responsible for generating and expanding our client accounts and relationships, this position requires a comprehensive understanding of our clients' business needs and a competitive landscape. They provide end to end project management on large scale complex programs, creative and strategic solutions to deliver on program KPIs. This position is accountable for financial and operational performance, managing program budgets and resource utilization. The Senior Account Manager ensures that programs and marketing strategies successfully promote client brands, products, and services in accordance with client initiatives. ESSENTIAL JOB FUNCTIONS Demonstrate thought-leadership with insightful analysis of client objectives to develop innovative solutions that successfully deliver clients' message and enhance the brand presence. Drive all client activations and program activities and ensure that they are planned, developed, staffed, and executed with the utmost professionalism, accountability, and timeliness. Develop and manage program SOWs ensuring resources, budgets, timelines, and deliverables stay aligned with terms of contract and client commitments. Lead weekly internal and external status meetings and deep dives. Manage the proper distribution of all communications and client/account team interface throughout engagement. Provide ongoing monitoring of expenses and actual costs for approved program budgets. Update client and obtain client approvals as needed. Reconcile all program expenses in partnership with program Production lead. Provide ongoing monitoring and guidance of creative deliverables, ensuring client review and approvals as needed in partnership with program Creative, Production and Digital teams. Exceptional project management and critical thinking skills. Thrives in optimizing processes to enhance efficiency and effectiveness of the program. - Management and organization of internal and external workstreams: Manage internal and external program folders and documentation, ensuring materials are organized, up to date, and accessible to account leads, cross-functional teams, and external partners. Maintain organized internal and client-facing documentation, including folder structures, shared resources, and key program files to support efficient team collaboration. Manage multiple projects simultaneously and/or supervise other account personnel, such as Account Managers, Account Coordinators, Interns, and external teams. Drive new business development activities, including identifying new opportunities with new and existing clients. Remain current in industry trends. DESIRED SKILLS AND EXPERIENCE EDUCATION/ EXPERIENCE 3-5 years of experience in project management, marketing, promotions, and events within an advertising, media, marketing or experiential agency. Minimum 3 years of experience as an Account Lead, being primary point of client contact. Strong project management capabilities, organization skills, attention to detail and ability to juggle multiple projects in a demanding but highly collaborative environment. Experience working with tech clients is strongly desired Experience managing IRL experiential activations is required. BA/BS in marketing, business administration, communications, or related field. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES Strong communication skills with ability to connect with others authentically while equally honoring and respecting diverse perspectives. Ability to build trust and respect through coaching, communication, and listening. Think creatively, with willing

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