Product Manager, Enterprise Systems
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About the role
Connected International, Inc. (Connected Cannabis Co.) is a leading vertically integrated cannabis company based in Sacramento and operating in California, Arizona, and Florida. With over 11 years experience, Connected specializes in breeding, growing, manufacturing, and distributing top-shelf cannabis through its state-of-the-art facilities and proprietary genetics. With over 250 employees across the United States, Connected maintains a strong presence in the industry across multiple markets. The company has recently expanded into Arizona and Florida with ambitious national expansion plans underway. Connected's mission has always been to breed, grow, and sell the best cannabis in the world, setting high standards for its products, people, and partners wherever we go. We're looking for a highly collaborative, solutions-oriented Product Manager, Enterprise Systems to help shape and evolve our enterprise business systems ecosystem, with a strong focus on ERP and related operational platforms. In this role, you'll act as the bridge between business stakeholders and external technology partners, ensuring our systems support business growth, scalability, operational excellence, and increasingly AI-enabled decision making. This isn't a pure strategy role or a pure operational one, it's both. You'll own the enterprise systems roadmap, prioritize enhancements, manage external support partners, and roll up your sleeves to solve real business and systems challenges as they arise. You'll play a key role in delivering technical business solutions across the organization while continuously identifying opportunities to improve efficiency and outcomes through automation, analytics, and AI technologies. If you're the kind of person who genuinely enjoys untangling complex business processes, translating them into clear system requirements, and seeing solutions land well with end users, this role was built for you. Success in this position comes from balancing long-term systems thinking with daily execution, driving projects forward, improving operational performance, and helping teams navigate change with confidence. We're looking for someone who is highly execution-oriented, responsive, and comfortable leading change across both technical and nontechnical teams. Reporting to the CFO, this role will work cross-functionally with Operations, Finance, Sales, and Senior Leadership and will manage external vendors, consultants, and implementation partners.
Responsibilities
- Own and evolve the company's enterprise systems landscape, with primary responsibility for Acumatica ERP, related business applications, and general IT support.
- Serve as the primary liaison for ERP, technology, and support partners, managing vendor performance, escalations, and service delivery.
- Develop and manage the enterprise systems roadmap aligned with business priorities and operational goals.
- Partner cross-functionally to identify opportunities for process improvement, automation, systems optimization, and AI enablement.
- Establish governance, prioritization, and intake processes for system enhancements, integrations, and enterprise initiatives.
- Evaluate emerging technologies and AI enabled tools to improve scalability, efficiency, and operational effectiveness.
- Collaborate with internal teams and external partners on integrations, reporting, automation, and system enhancements.
- Lead enterprise systems initiatives from discovery through implementation, change management, and user adoption.
- Define business requirements, priorities, timelines, success metrics, and coordinate solution delivery across stakeholders.
- Ensure solutions are scalable, secure, maintainable, and aligned with operational standards.
- Drive continuous improvement initiatives across finance, operations, supply chain, manufacturing, and customer service.
- Develop reporting and KPI visibility to measure system effectiveness and business impact.
- Translate business needs into scalable technical solutions and implementation plans.
- Recommend system improvements to enhance operational efficiency and business performance.
- Coordinate system upgrades, testing, release management, and user acceptance activities.
Requirements
- BA in Information Systems, Business, Computer Science, Engineering, or related field.
- 5+ years of progressive experience managing enterprise business systems, ERP platforms, or business applications.
- Experience working with ERP systems such as Acumatica, NetSuite, SAP, Oracle, Microsoft Dynamics, or similar platforms.
- Strong understanding of business process workflows across finance, operations, inventory, supply chain, or manufacturing environments.
- Experience managing third-party vendors, implementation partners, or managed service providers.
- Demonstrated ability to lead cross-functional initiatives and drive technical solution delivery.
- Strong analytical, problem-solving, and communication skills.
- Experience in
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