Senior Services Manager - Advanced Asset Management Program

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Job Description Summary The Advanced Asset Management Program (AAMP) Manager leads a comprehensive asset management program delivering strategic value to healthcare clients. This role plays a critical part in enabling improved device availability, operational performance, and care delivery capacity across health systems. This role serves as the primary program owner within the fleet management practice, overseeing Asset Management Leaders (AMLs), driving tool development and enhancement, supporting commercial activities, and ensuring consistent program delivery across health systems. The Manager also brings subject matter expertise across asset optimization, inclusive of fleet management and PCS (patient monitoring and medical device solutions, including bedside and connected care equipment) program initiatives to support solution development and client engagements. Serving as the central hub for program knowledge, this role drives training, standardization, and continuous improvement across the program. This role may also drive direct continuous improvement and change management initiatives with customers. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description KEY RESPONSIBILITIES & ESSENTIAL FUNCTIONS: Talent & Asset Management Leader Support: Coordinate with local leadership to support AML hiring, onboarding, and training. Conduct monthly touchpoints, facilitate Lunch & Learn sessions, and provide PACE performance support (goal setting, mid-year, and year-end reviews). Client Delivery: Oversee program launches using established templates and project plans. Support AML and client introductions, facilitate Value Measure Process setup for contracts with financial commitments, and participate in client reviews and corporate QBRs. Oversees customer performance tracking and drives change management/continuous improvements projects as required for customers. Program Management: Drive program governance, performance tracking, and continuous improvement (inclusive of change management). Track program value, milestones, AML activity, and RFP support metrics. Maintain AAMP Teams Channel with SOPs, playbooks, and templates. Tool Development & Analytics: Lead the design and evolution of analytic tools across Development and Production environments including: EOSL Prioritization Tool, Inventory Dashboard, Biomedical Device Benchmarking, Workflow and Utilization measurement. Create and maintain Smartsheet project plans and workstream documentation. Commercial Support: Assess and qualify new opportunities to support both AAMP program growth and broader PCS equipment initiatives. Support and shape RFP responses and solution development. Deliver commercial training to Sales Directors, Care Alliance teams, and HSAMs. Serve as a subject matter expert (SME) influencing solution design and deal strategy. Participate in contract reviews to ensure alignment with scope and value. REQUIRED QUALIFICATIONS: Bachelor's degree in Healthcare Administration, Business, Engineering, or related field 3+ years in healthcare asset management or program management Experience with LEAN methodologies and continuous improvement Strong cross-functional team management and communication skills Ability to create SOPs, playbooks, and standardized documentation Willingness to travel (~25%) Executive level presence DESIRED CHARACTERISTICS: Master's degree (MBA, MHA, or related) Experience with biomedical equipment and EOSL lifecycle management Understanding of PCS / medical device environments, including device availability, distribution, and clinical workflow considerations Prior experience in training program development and delivery Familiarity with healthcare RFP processes and commercial contracting Experience with inventory management systems (Nuvolo, Encompass) Ability to connect data, operations, and asset strategy to drive measurable performance outcomes Proficiency in Power BI, Smartsheet, Salesforce, and advanced Excel We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership -always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support. #LI-TM2 #LI-Hybrid We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is