Field Service Engineer L1

Responsibilities

• Meeting daily service and repair needs and drive customer satisfaction
• Install, repair and maintain equipment in the field; providing customer training as required
• Document all inspections, maintenance, and repair work
• Reviews all logs for open issues and prepares formal reports to customers
• Assesses product and equipment performance and recommend modifications or improvements
• You'll be working primarily with Trace and X-ray equipment, and work closely with colleagues and Technical Support staff. This is a role that requires some travel, and may also require the ability to work outside of normal business hours.
• You should have an Associate degree or a Trade Certification Level 3 Engineering qualification.
• Your experience should ideally include working in a related electrical or mechanical field service role. You should have some experience in troubleshooting and field repair.
• This role is based in Alexandria, Egypt
• Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

Benefits

Additional Information

You'll need to be team oriented and flexible, with a really good approach to electronic repair and troubleshooting. You'll be cross-trained on our products and you'll be expected to follow complex schematics in isolating issues and in assembly. You'll be resolving issues, troubleshooting, installing, servicing, and repairing equipment at customer sites. That includes working on some special high-visibility projects and following up with customers.

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Company Intel

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