Senior Specialist, Veeva QMS Technical Product Management

About the role

Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. Our Technology Centres focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company's IT operating model, Tech Centres are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Centre helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centres. Role Overview The Veeva QMS Specialist will play a critical role in driving the design, delivery, and optimization of Quality Management capabilities on the Veeva Vault QMS platform. This role combines deep functional expertise in Quality modules , product management mindset , and hands-on engineering and validation experience, with a strong focus on AI and Agentic AI‑driven use cases within regulated environments with hands experience in developing AI models with tools like Claude, Dai The role will act as a bridge between Quality stakeholders, business product owners, engineering, validation, and DevOps teams, ensuring scalable, compliant, and innovative solutions across Quality processes including Qdocs, Complaints, Deviations, Audits, CAPA, and Supplier Quality. The ideal candidate has successfully delivered end-to-end Veeva QMS implementations , led product roadmaps, managed CI/CD pipelines, and implemented AI-enabled automation and insights for QMS business while maintaining Gxp compliance. What will you do in this role 1. Lead QMS Transformation Programs Own and deliver enterprise‑scale Quality Management Systems transformation initiatives within Veeva Quality vault including modernization and optimization of: Audit Management Qdocs - Content Management & Risk Management Déviations, CAPA Change Control Supplier Risk & Supplier transparency Document Management and Quality Workflows. Translate Quality and Regulatory requirements into executable delivery plans and system capabilities. Ensure solutions align with GxP, regulatory, and internal quality standards. 2. AI & Agentic AI Use Case Delivery Design and deliver AI-enabled and Agentic AI solutions within the Veeva QMS ecosystem, such as( Experience implementing 2 out of the below or similar usecases is ideal): Intelligent deviation and complaint classification Automated root cause analysis assistance AI-driven audit finding insights and risk prediction Context-aware document review and approval support Work with data, AI, and architecture teams to ensure AI solutions are: Explainable, compliant, and validation-ready Secure and aligned with regulatory expectations Translate Quality use cases into pragmatic AI adoption frameworks within a regulated landscape. 3. DevOps & Product Operations: Manage DevOps pipelines supporting Veeva Vault environments across dev, test, validation, and production. Enable CI/CD best practices for: Configuration promotion Automated testing Release governance Partner with platform and infrastructure teams to ensure availability, performance, and scalability of the QMS platform. Drive operational excellence through monitoring, incident management, and continual optimization. 4. Hands-On Configuration, Validation & Testing Perform hands-on configuration of Vault QMS workflows, lifecycles, security roles, object models, and reports. Lead and execute GxP validation activities, including: Impact and risk assessments Validation documentation (URS, FS, DS, IQ/OQ/PQ, RTM) Manual and automated testing Support regulatory inspections and audits by ensuring system compliance, traceability, and documentation readiness. Collaborate with Quality Assurance teams to ensure solutions are inspection-ready at all times. 5. Stakeholder & Partner Management Serve as a trusted delivery leader for Quality, Compliance, Business, a