Bachelor's degree required; Master's degree is a plus
Strong relevant experience in Responsible Gaming, compliance, player protection, or closely related gaming roles
Substantial people management or team leadership experience
Strong online gaming industry experience
Experience in the Brazilian market
Exposure to the Brazilian regulatory environment
Strong English communication skills, written and spoken
Experience with regulatory implementation, process governance, and stakeholder management
Proven ability to lead cross-functional projects involving regulation, operations, and multiple stakeholders
Strong judgement, structure, ownership, and conflict management skills
Ability to operate effectively in a complex and fast-changing environment
Prior experience with Kaizen-owned tools and systems is a plus
Advanced technical or data tooling knowledge is a plus
Experience dealing directly with regulators is a plus
Kaizen Gaming Perks
🕑 Hybrid way of working
🏃 A buddy will support you with your onboarding
💸 Competitive pay and bonus scheme
👩⚕️ Private health insurance for you and your family
💰 Monthly meal allowance
🚗 Commuting allowance
🤸 Multi-sport card
⭐Developmental 360° feedback framework
📚 Unlimited access to Udemy & continuous training
👨👩👧👦 Family Support
#LI-Hybrid
#LI-C1
Recruitment Privacy Notice
Regarding the data you share with us, you may find and read our recruitment privacy notice here .
We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, regardless of race, gender, religion, sexual orientation,or age.
Benefits
Health insurancePerformance bonus
Additional Information
We are Kaizen Gaming
Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 20 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.
We are a diverse team of more than 2.700 Kaizeners, from 40+ nationalities spreading across 3 continents.
Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there'll be no average day for you. Ready to Press Play on Potential?
Let's start with the role
We are looking for a strong and pragmatic Responsible Gaming Manager to lead Responsible Gaming in Brazil. This role will be responsible for driving the local RG strategy, ensuring effective governance and implementation of RG requirements, and leading the day-to-day direction of the Brazil RG team.
The role combines people leadership, regulatory implementation, operational governance, and stakeholder management. The person will act as the key local point of contact for senior stakeholders across Brazil and will ensure that Responsible Gaming is embedded in market operations, product developments, and business decisions in a structured and credible way.
This is a highly cross-functional role in a fast-changing environment. It requires someone who can bring structure, exercise sound judgement, manage complexity, and move work forward through others.
As a RG Manager, you will:
Own and drive the Responsible Gaming strategy for Brazil, in alignment with Group direction and local market needs
Lead, support, and develop Responsible Gaming Officers in Brazil, ensuring clarity of priorities, consistency in execution, and strong team performance
Oversee the implementation of Responsible Gaming requirements, controls, policies, and processes in Brazil
Identify gaps, risks, and improvement opportunities in the market's RG setup and drive remediation actions
Act as the main Responsible Gaming point of contact for senior local stakeholders across Brazil
Work closely with Compliance, Commercial, Product, Operations, Marketing/CRM, HR, Data, Legal, and other relevant teams to ensure alignment on Responsible Gaming matters
Represent Responsible Gaming in cross-functional discussions and ensure player protection considerations are embedded in local decisions and initiatives
Follow up on regulatory changes, internal action items, and governance improvements, ensuring strong oversight and timely execution
Support or lead key milestones related to tool rollouts, reporting improvements, and process enhancements
Use reporting, quality findings, and operational insights to identify issues, improve controls, and strengthen local RG performance
Kaizengaming · São Paulo, Brazil