Provide leadership and oversight for to 10 HVAC technicians
Ensure timely and cost-effective start-up of maintenance contracts, and efficient and timely installation of jobs, providing maintenance according to contract requirements, and ensuring customer concerns/complaints are resolved in a timely manner
Perform ongoing review of contracts/projects, implementing corrective actions to ensure costs are consistent with financial plans. Responsible for negotiating subcontract agreements as required and serving as a primary contact
Utilize the Service Management System and contract review process to establish an effective work plan which maximizes the capabilities of each team member and provide prompt customer service and ensure that requirements and commitments of each contract are met
Perform and/or provide expert counsel on scheduled, preventive maintenance on any equipment/system under contract agreement by inspecting and checking equipment to ensure it is in satisfactory working order
Support Sales by assisting with job site surveys, reviewing estimates for accuracy, participating in sales promotion programs, and providing technical training and guidance. Participates in the Estimate Review Process as required
Contribute to accident and illness prevention by ensuring that safe work practices are implemented, and that the work environment is safe; provide safety training as required by OSHA and Daikin Applied safety policies and procedures
Provide timely, proactive feedback (positive or negative), in order to reinforce positive results or reduce potential call backs due to similar incidents
Actively participate in performance evaluations of Service technicians, providing feedback on technical skills, attitude, thoroughness, teamwork and developmental suggestions for technician
Keeps current and provides training on all Daikin Applied products concerning installation, operation, maintenance, service and repair
Regular local travel requirements with some overnight travel
Your Qualifications:
High School Diploma or GED
Associate's Degree or technical school HVAC certification (preferred)
7+ years of related experience with increasing responsibility or equivalent combination of education and experience
Valid Driver's License and acceptable driving record
Required license(s) and/or training card as required by local law district
Rotational Emergency Call Support availability as required
Previous experience in mentoring less experienced technicians
Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:
Multiple medical insurance plan options plus dental and vision insurance
401K retirement plan with employer match
Paid time off and company paid holidays
Paid sick time in accordance with the federal, state and local law
Tuition Reimbursement after 6 months of continuous service
Daikin Applied provides technicians with a logoed company vehicle, laptops, mobile devices, and other technologies
Work visa sponsorship is not available for this position
If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!
Benefits
Dental insuranceVision insurance401(k)Paid time off
Additional Information
Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025!
Daikin Applied is seeking a full-time HVAC Service Technician IV . You'll have the opportunity to work on all types of commercial and industrial equipment and cutting-edge technologies. Receive comprehensive training through in-person, online, and on-the-job programs. The equipment you'll service includes, but is not limited to, large and small rooftop units, mini-split systems, chillers, and boilers. Make an impact and shape your career with a company passionate about growth. Come be part of an exciting journey at Daikin Applied, where innovation and excellence drive everything we do!
Location: Bowie, MD / Washington DC