Additional Information
Are you a builder who thrives at the intersection of technology and supply chain? Do you want your work to directly lower costs for hundreds of millions of customers worldwide?
Amazon's Global Supply Chain and Transportation Procurement (GSCTP) organization is looking for a Technical Program Manager to lead vendor onboarding automation and integration programs across North American transportation. In this role, you will own the technical strategy for how Amazon connects with its transportation partners, designing and deploying AI-powered tools, driving system integrations, and eliminating manual processes at scale.
This is a high-impact role where your work directly fuels Amazon's flywheel: by reducing procurement cycle times and automating vendor connectivity, you lower our cost structure, which enables lower prices, which improves customer experience, which drives growth. You'll operate with significant autonomy, partnering with engineering teams, procurement leaders, and operations stakeholders to deliver measurable efficiency gains against GSCTP's goal of 50% process automation.
If you're excited about building intelligent automation from scratch, leading programs that span multiple teams, and seeing your work reflected in Amazon's ability to deliver faster and more affordably, we'd love to talk.
Key job responsibilities
- Own the end-to-end vendor onboarding lifecycle, from risk assessment and compliance validation through remediation tracking, establishing scalable standards that protect Amazon's transportation network as it grows.
- Lead technical integration programs that enable seamless carrier connectivity and automated payment processing, defining architectural patterns that scale across North American and global import operations.
- Design, build, and deploy AI-powered automation tools that transform manual procurement workflows into intelligent, repeatable processes, taking initiatives from ideation through production with measurable impact.
- Orchestrate cross-functional program delivery across engineering, operations, legal, and procurement teams, defining milestones, resolving dependencies, and maintaining executive-level visibility into progress and risk.
- Champion a data-driven approach to process improvement by identifying non-value-added activities, building business cases for automation investments, and mentoring team members on best practices for scalable solutions.
A day in the life
Your morning begins by reviewing vendor risk dashboards and prioritizing compliance actions to keep onboarding timelines on track. You then partner with engineers to troubleshoot a carrier integration launch. Mid-day, you demo a prototype AI workflow to your director, one that eliminates 40 hours of weekly manual reviews. After lunch, you mentor a teammate through an integration architecture challenge, then shift to sprint planning with cross-functional partners. You close the day sending a concise leadership update on automation milestones delivered this week.
Amazon.com · Bellevue, WA