Opens and closes the Studio independently and ensures all opening/closing procedures are completed accurately
Supports daily execution of visual merchandising, supply restocks, and Studio upkeep
Reviews daily business and helps implement strategies to drive results
Acts as a floor leader during assigned shifts, helping structure the team to deliver both sales and service goals
Upholds compliance with safety and brand standards, including regulations tied to piercing and Studio cleanliness
Customer Experience
Delivers exceptional service and educates customers on the Studs experience
Supports service recovery and escalates customer concerns as needed
Ensures a warm, welcoming, and consistent customer journey aligned with our service expectations
Team Support & Culture
Sets a strong example for professionalism, inclusion, and accountability
Provides real-time feedback and support to teammates when appropriate, escalating as needed
Helps reinforce company values and contributes to a collaborative, feedback-rich environment
Requirements
Prior experience in a keyholder or shift lead role that included independent operations and opening/closing responsibilities
Must be available to work a flexible schedule of varying days and hours, including evenings, weekends, and holidays
Must have availability to work on Saturday and Sunday, excluding approved unscheduled time away
Reliably attend work as scheduled for up to 29 hours per week, in line with local laws and subject to any approved accommodations
Proven track record of professionalism, reliability, and sound judgment in a customer-facing environment
Comfortable standing for extended periods (up to 8+ hours) and able to lift/move at least 20 lbs
Able to handle chemicals safely and follow all relevant health, safety, and compliance protocols
Confident operating solo and taking ownership of floor leadership responsibilities when assigned
Brings a positive attitude, receives feedback well, and contributes to a collaborative, service-oriented team culture
Benefits & Perks
Paid Safe & Sick Leave Accrual
FSA Health and Commuter Tax-Advantaged Accounts
401(k) Retirement Savings Plan
Exclusive Employee Discounts on Piercings and Jewelry (we've got your friends and family covered too!)
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Click here for the Studs Privacy Notice for California Applicants.
Benefits
Health insurance401(k)Flexible scheduleEquity / stock options
Additional Information
Studs is a category-defining ear piercing and earring brand named one of "the 10 most innovative companies in retail for 2023" by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment-all at an accessible price point.
*Please Note: The official title for this role will be Studio Supervisor*
Location: Seattle, WA | Reports to: Studio Manager | Part Time
Hourly Rate: $23.25
The Studio Supervisor plays a critical support role in the daily operations of the Studio, serving as a trusted keyholder and frontline leader. This role is designed for team members who consistently demonstrate strong judgment, attention to detail, and the ability to operate independently.
As a Studio Supervisor, you'll help open and close the Studio, support floor leadership during peak periods, and ensure a consistent customer and brand experience. You'll also set the tone on the floor - modeling our values, reinforcing service standards, and supporting operational execution. This is a non-managerial role but one that requires maturity, ownership, and leadership by example.
Studsinc · 500 East Pike Street, Unit 100b Seattle WA 98122