Network Development Engineer II, Internet Edge Operations

About the role

Do you like to use network and Unix systems engineering to deliver simple, sustainable and repeatable solutions? Would you like your work to play a key role in driving the stability and sustainability of next-generation IP networks? AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The AWS GCNA (Global Connectivity and Network Availability) Organization is looking for a Network Development Engineer to join our EDGE team. Network Development Engineers partner with our broader Infrastructure organization on configurations standards and tools, and collaborate with Systems and Software Engineers to ensure fast, smooth roll-out of new designs and products, and also deploy and sustain networking software tools. AWS GCNA (Global Connectivity and Network Availability) is the backbone that connects the global AWS network. Focused on optimizing the internet traffic that allows users to access their information and applications regardless of where they are in the world. GCNA is responsible for building and designing a complex backbone network that allows internet traffic to flow efficiently between data centers and customers. Key job responsibilities Network Development Engineers perform high quality network and/or systems operations, deployments, scaling, technology refreshes, sustaining engineering, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation. - Create and implement changes on the network. - Work closely with our automation teams in defining the tools that allow us to scale at higher volume. - Lead network projects in the areas of network sustaining engineering, network deployment/implementation, network scaling, technology refresh, best practices application, and/or network optimization. - Sustain Amazon Web Services' next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events. - Operate and troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low-level application interaction, Unix systems, and new age networking software tools. - Drive and support innovation from Top of Rack to the Network Border, and everything in between. - Partner with our broader Network/Infrastructure organization in the areas of network engineering, configurations standards, and tools. - Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as, assist with the deployment and sustaining of networking software tools. - Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies. - Deliver simple, sustainable, and repeatable solutions and processes. - Collaborate with the highest tier escalation engineers/resolvers. - Create and review documentation and process regarding network implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc. A day in the life Engineers in the Internet Edge organization have a wide range of responsibilities: we evolve routing policy, implement traffic engineering solutions, grow our peering footprint, secure the "front door" from bad actors on the Internet, and architect the hardware platforms and network design to support any Amazon product that needs to reach end-users worldwide. Our infrastructure moves terabits of traffic to and from the Internet at any given moment, and represents one of the largest edge surface areas in the world, requiring complex solutions to ensure that capacity always stays ahead of demand. To accomplish that, our engineers develop automation, write software, and work with a wide range of partner teams to continually improve and automate our Internet connectivity in areas such as capacity delivery, configuration deployment, impairment detection, and traffic optimization. Internet Edge engineers make decisions on both a