Education and experience typically obtained through completion of a Bachelor's Degree in Business, Finance, Accounting, Project Management and/or Computer Science or related field
Typically a minimum of 10 or more years of related experience
5 or more years Technology or Business Operations Experience
Advanced Microsoft PowerPoint and Excel or analytics platform skills
Experience with leading organizational change management efforts
Effective written, verbal, and presentation communication skills with ability to tailor to varying audiences.
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Highly engaged, self-starter with ability to balance achieving results and fostering collaboration.
Demonstrated experience in planning and orchestrating assignments to completion.
Experience with project management tool suites including MS Project, Plainview, and JIRA.
Demonstrated knowledge of all aspects of the System Development Life Cycle (SDLC) methodology
Previous experience with P&L / budgets and annual financial planning
Vendor Management Experience
Background and drug screen
3-5+ years in program management, vendor management, ITSM, or operations
Experience coordinating cross-functional workflows in complex environments
Familiarity with vendor lifecycle, procurement, and TPRM processes
Experience with ServiceNow, Jira, Coupa, or similar tools
Strong reporting and analytics capabilities
Experience in regulated environments
The above job description is not intended to be an all-inclusive list of duties and
Additional Information
At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.
Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.
Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.
Overall Purpose
This role is to ensure that all technology investments, vendor engagements, and third-party relationships are aligned to business strategy, financially optimized, operationally efficient, and governed with rigor from intake through lifecycle management. It serves as the central control point for technology demand, enabling informed decision-making across technology spend, capacity utilization, vendor selection, and risk posture.
Acting as the single front door for all technology vendor and investment activity, this role drives transparency, consistency, and accountability across the end-to-end lifecycle; from initial request through evaluation, approval, onboarding, and renewal. While ensuring alignment with enterprise architecture, financial plans, and risk frameworks.
Ultimately, this role ensures alignment, cross-functional integration, and effective execution of Early Warning's technology strategy providing leadership with the visibility, insights, and governance needed to make disciplined, data-driven investment decisions.
Essential Functions
Development and implement of process definitions, routing, tracking and reporting of Technology Vendor Management policy and procedures with the technology and finance teams.
Lead and coordinate deal review ensuring that all proposed vendor engagements are evaluated holistically across cost, capacity, technology architecture alignment, risk exposure, and strategic fit.
Assists in managing the Technology P&L and providing monthly support on the P&L and forecasting process
Articulates success factors and identifies critical team goals and objectives
Interpret and analyze data from multiple sources, providing key analytics and reports for leadership
Partner closely with TPRM, Security, and Risk functions to ensure third-party risk is appropriately identified, assessed, and managed throughout the vendor lifecycle, embedding risk-aware decision-making into all technology investments.
Drive small to medium sized initiatives, communications, and analytics
Prepare necessary supporting analytics to assist departmental and business insights and decision making
Maintain tracking in internal systems tools
Developing a thorough knowledge of technology processes, solutions and integration points employed in their assigned business or functional areas
Authoring highly effective and professional written communications including process assessments, executive communication, and presentations
Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data
Early Warning (zelle) · Scottsdale