Principal - Product Manager

About the role

Zinnov is building a category-defining Agentic AI Operating Platform for Global Capability Centers (GCCs) - enabling enterprises to design, run, and optimize GCCs with speed, data, and outcome focus (replacing slow transitions, opaque ROI, and fragmented execution). As a Product Manager , you will own end-to-end product definition and delivery - translating GCC pain points into workflows, agentic AI-driven recommendations, and a customer-tested MVP that can scale into a production-grade platform. This role is designed for a 0→1 product builder who thrives in ambiguity, operates with high execution rigor, and can align stakeholders across leadership, advisory, engineering, and design-partner customers.

Responsibilities

• Product Strategy & Roadmap Ownership
• Own the product roadmap for the Zinnov GCC Agentic AI Platform, including MVP scope and phased releases.
• Translate GCC pain points (transition delays, delivery gaps, unclear ROI) into clear product workflows and product priorities.
• Define the "why now / why this" narrative for prioritization decisions and trade-offs.
• PRDs, User Journeys & Requirements
• Write PRDs, user journeys, and acceptance criteria with strong clarity and edge-case thinking.
• Define outcomes, success metrics, and instrumentation requirements (adoption, repeat usage, time-to-value).
• Ensure every feature ties back to measurable business outcomes (speed, cost, productivity).
• Cross-functional Delivery Leadership
• Work closely with engineering, AI/data science, QA, and DevOps to ship on aggressive timelines.
• Own execution cadence: sprint planning readiness, dependency tracking, risk management, and release coordination.
• Drive quality through tight scope management, clear definitions of done, and disciplined backlog hygiene.
• Design Partner Validation & Rapid Iteration
• Partner with 5-6 design-partner customers to validate use cases, run pilots, and iterate rapidly.
• Convert customer feedback into actionable product improvements while protecting platform coherence.
• Build strong "voice of customer" loops to refine positioning and product-market fit.
• Agentic AI & Benchmark-led Decisioning
• Shape how agentic AI and proprietary benchmarks drive decisions - not just dashboards.
• Work with AI/data teams to define recommendation workflows, confidence signals, and human-in-the-loop patterns.
• Ensure trust, explainability, and usability are built into the product experience.
• GTM Support & Product Storytelling
• Support product positioning, demos, and early GTM narratives for GCC leaders and enterprise buyers.
• Create crisp demo flows and customer-facing narratives that communicate value and outcomes.
• Partner with internal teams to build launch assets and rollout plans for pilot → production.
• What You Bring
• Qualifications & Experience
• 6-10+ years of Product Management experience in B2B SaaS, data platforms, AI/ML products, or enterprise software .
• Experience building 0→1 products or early-stage platforms (concept to MVP to production).
• Comfortable working with AI/analytics and complex enterprise workflows.
• Exposure to GCCs, enterprise IT, talent platforms, or consulting-led products is a plus.
• Key Skills
• Strong execution mindset with ability to operate in ambiguity and make fast, high-quality decis

Benefits

Additional Information

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used - and deliver results that matter. For over two decades, we've partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We're known for being data-led, execution-focused, and outcome-driven - not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn't for everyone. It's for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions - not just presentations. Why Globalization Excellence (GE) Zinnov's Globalization Excellence (GE) practice helps enterprises build and scale Global Capability Centres (GCCs) end-to-end - from Design & Discovery to Build, Scale, and Run. In GE, you don't work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution - and where talent plays a defining role.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at zinnov? Share your experience