Lead end-to-end research initiatives (qualitative + quantitative) from problem definition to insight delivery across multiple workstreams.
Design and execute advanced research studies (e.g., in-depth interviews, usability testing, surveys, concept validation, journey evaluation, and behavioral analytics) for complex and ambiguous problem spaces.
Synthesize insights into strategic recommendations, connecting user needs to product, design, and business decisions.
Drive customer centric mindset with exploration & validation of concepts, prototypes, and live experiences, ensuring clarity, usability, trust, and value of experiences.
Partner with cross-functional stakeholders (Design, Product, Engineering, Business) to influence roadmaps and decision-making with objectivity and actionable insights.
Act as a research lead on projects, guiding priorities, aligning stakeholders, and ensuring methodological rigor.
Contribute to and evolve research frameworks, tools, and best practices, including scaling insights across teams.
Mentor junior researchers or guide designers on research best practices, where applicable.
Ensure insights continuity through documentation, repositories, and reusable knowledge systems.
Education & Experience
Bachelor's or Master's degree in Human Factors, Psychology, Social Sciences, HCI, Design Research, or related field.
Typically 3-6 years of experience in UX research, design research, or market research.
Knowledge & Skills
Strong expertise in mixed-method research (qualitative + quantitative) and selecting appropriate methodologies for complex problems.
Curiosity to understand human behavior, especially with shifts in technology (physical and digital interactions) and evolving AI attitudes & behaviors.
Ability to frame ambiguous problems into structured research approaches and actionable outputs.
Advanced analytical and synthesis skills, translating data into clear, decision-oriented insights.
Strong understanding of user-centred design, validation frameworks, and experience metrics.
Experience influencing stakeholders and driving decisions through insights.
Proficiency with research platforms (e.g., UserTesting, Suzy, Qualtrics, or similar).
Familiarity with AI-assisted research tools (e.g., synthesis, survey generation, insight scaling) and curiosity to continuously learn more AI tools
Experience with remote, unmoderated, and scaled research methods.
Exposure to behavioural analytics or eye-tracking tools is a plus.
Strong communication and storytelling skills, with ability to present to senior stakeholders.
Impact / Scope
Leads research across multiple projects or a workstream, handling diverse and complex problem areas.
Influences design and product decisions through insights and recommendations.
Collaborates with cross-functional teams, including senior stakeholders and external partners.
Acts as a key contributor to research strategy, quality, and scalability within the organization.
The pay range for this role is $93,400 to $143,800 USD annually with additional
opportunities for pay in the form of bonus and/or equity (applies to United
States of America candidates only). Pay varies by work location, job-related
knowledge, skills, and experience.
Benefits
HP offers a comprehensive benefits package for this position, including:Health insuranceDental insuranceVision insuranceLong term/short term disability insuranceEmployee assistance programFlexible spending accountLife insuranceGenerous time off policies, including;4-12 weeks fully paid parental leave based on tenure11 paid holidaysAdditional flexible paid vacation and sick leave (US benefits overview[https://hpbenefits.ce.alight.com/])The compensation and benefits information is accurate as of the date of thisposting. The Company reserves the right to modify this information at any time,with or without notice, subject to applicable law.Job -SoftwareSchedule -Full timeShift -No shift premium (United States of America)Travel -Relocation -Equal Opportunity Employer (EEO) -HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard toPaid time offRemote work optionsFlexible scheduleEquity / stock optionsPerformance bonusParental leave
Additional Information
Design Insights & Validation Research Lead
Description -
Intermediate- Experience Design Engr 2 - 00133L
Location: Vancouver, WA, USA
Organization: Global Experience Design - Research Insights & Validation
Role Summary
This role leads end-to-end design research, insights, and validation to inform product, experience, and strategic decisions across hardware, software, and services. The Specialist applies advanced mixed-method approaches (qualitative and quantitative) to solve complex business problems, shape product direction, and influence cross-functional decision-making.
The role operates with a high degree of independence, partnering closely with design, product, and engineering to ensure insights drive measurable experience improvements and business outcomes.
Hp · Vancouver, WA