People Operations Manager, Tanzania
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Who We Are! ๐ Africa has the world's youngest and fastest-growing population. By 2035, the continent is poised to contribute more young people to the global workforce each year than the rest of the world combined. At Educate! we're obsessed with impact. We leverage iterative learning to build highly scalable youth employment solutions aimed at unlocking the potential of the world's youngest continent. Educate! prepares youth in Africa to learn, earn and thrive in today's economy by: Introducing an employment-focused school subject into secondary and Delivering livelihood boot camps for out-of-school youth, with a focus on marginalized rural girls and young women. To date, more than 500,000 youth have been meaningfully impacted across Uganda, Rwanda, Kenya, and Tanzania, and along the way, Educate! has become the largest youth employment and skills provider in East Africa. Educate! is a team of over 300 largely African staff and 300 volunteer youth mentors. We prioritize building an engaging, fulfilling and growth oriented work environment. 50% of our top 30 leaders have been with us for over 5 years, 10+ alumni have started their own organizations, and 6 current or former team members were Acumen Fund East Africa fellows. We have been backed by top foundations such as Imaginable Futures , Livelihood Impact Fund , Jack Dorsey's #startsmall , CIFF and Echidna Giving . Educate! won a 2018 Klaus J. Jacobs Prize and a 2015 WISE Award , and has been highlighted by the World Bank's S4YE's Impact Portfolio , an Al Jazeera documentary , BBC , The Brookings Institution as one of 14 case studies on scaling education, and the Gates Foundation as a Goalkeepers Accelerator . In 2022, we received a catalytic investment from philanthropist Mackenzie Scott to scale our systems change work. Educate!'s long-term vision is to design solutions that measurably impact millions of youth across Africa each year. Good to note: To Our Awesome Applicants! ๐๐ซ We know that incredible candidates sometimes hesitate to apply if they don't meet every requirement. If this role excites you, we encourage you to apply! We're looking for passionate individuals who believe in our mission and can bring unique perspectives to our team-not just those who check every box. We value diversity and strongly encourage women and individuals from all backgrounds to apply. Position Overview Educate! , the largest youth skills service provider in East Africa is looking for a dynamic and enthusiastic People Operations Manager who will play a critical operational leadership role in ensuring the smooth functioning of Educate!'s people operations in Tanzania. This position combines strategic oversight with hands-on execution across recruitment, employee experience, performance management, compliance, and HR administration. Working closely with the Managing Director and the Global People Team, the People Operations Manager ensures that Educate! maintains a culturally aligned, compliant, and high-performing team. The ideal candidate is systems-oriented, detail-driven, and passionate about building strong employee experiences that empower teams to perform at their best. What You'll Do๐ Talent & Employee Experience - 30% Support recruitment processes for both field and office-based teams in collaboration with implementation and global talent teams, ensuring timely, equitable, and quality hires aligned with Educate!'s values. Establish strong systems for field team recruitment, onboarding, and short-term contract tracking to support program agility. Oversee onboarding and offboarding processes to ensure seamless employee transitions and a positive employee experience. Drive initiatives that build and sustain Educate!'s culture, including team socials, engagement programs, and feedback mechanisms. Lead culture pulse surveys and develop actionable insights to enhance staff engagement and retention in liaison with the HRBP. Performance Management & Capacity Building - 30% Oversee implementation of Educate!'s performance management systems, including PDPs, quarterly performance conversations, and annual reviews. Manage the probation process for all new hires, ensuring timely feedback and documentation. Coordinate and deliver new manager training and capacity-building initiatives across teams. Work closely with the MD and HRBP to develop workforce plans aligned to program and organizational priorities. HR Administration - 20% Oversee monthly payroll processing and ensure accuracy in statutory contributions and filings. Manage staff benefits, including health insurance, airtime credit, staff transport reimbursements, and staff loans. Develop and track HR budgets, manage BVAs, and coordinate closely with Finance for expenditure control and reporting. Maintain accurate and updated HR data systems (e.g., BambooHR), ensuring data integrity and timely reporting. Continuously improve HR administrative systems and workflows for operational effic
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