In this role, you will be responsible for supporting and prioritising the pipeline of digital work inbound to the Website Publishing & Content Governance Team. The Lead Web Producer is the point for all incoming digital content BAU and Project tasks via the go/online including team management.
In ensuring a 'digital first' thinking and mindset, your key responsibilities include:
Team manager of 9 web production resources looking after nab.com.au change.
Be the central point of contact for colleagues and external agencies requesting changes to NAB's websites (nab.com.au & cloud)
Support the identification, scoping, shaping and prioritization of key initiatives that will increase the proportion of customer interactions that are done via NAB digital channels.
Manage the team engagement and delivery of end-to-end squad activities.
Ability to manage, plan and co-ordinate multiple projects for delivery including maintaining and reporting on team workload.
Ability to work with multiple domains, technology partners and agencies.
Manage stakeholder communications for platform changes and content moratoriums.
Setup and maintain a feedback loop for stakeholders post-delivery to review performance and identify continuous improvement opportunities.
YOUR SKILLS AND EXPERIENCE
In this role you need to have loads of passion, be customer focused and have excellent influencing, team collaboration and engagement capability. Resilient and flexible you can demonstrate the following experience and knowledge:
5+ years' experience working as a web producer or equivalent.
Tertiary qualified with a Degree in Business or equivalent
Strong stakeholder management skills
Proven experience in team management .
Experience in working with Agile project management methodologies.
Experience with Jira Service Desk, Jira and Rally workflows , user governance, queue prioritization and form content management
Experience in workflow pipelines, capacity planning, delivery of projects for digital.
Track record of operating effectively and delivering consistent results for large projects.
Problem solving for capacity changes or moratoriums.
Analytical knowledge for data-driven solutions.
Understand of Search Engine Optimization ( SEO ), Website best practice
Nice to have experience with Web Production CMS knowledge, technical knowledge and understanding of HTML, CSS, Accessibility, CMS or AEM.
THE BENEFITS AND PERKS
We appreciate and reward our colleagues who do great work every day - from excelling for our customers, to taking ownership of an issue to get it resolved. Here's how we support our people with a range of exclusive benefits.
Generous compensation and benefit package
Attractive salary
20-day paid annual leave and 7-day paid sick leave
13th month salary and Annual Performance Bonus
Premium healthcare for yourself and family members
Monthly allowance for team activities
Premium welcome kit and occasional gifts of appreciation
Extra benefits on your work anniversary
Exciting career and development opportunities
Large scale products with modern technologies in banking domain
Clear roadmap for career advancement in both technical and leadership pathways
Access to digital learning platform such as Udemy
Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)
Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)
Sponsored English course with native teachers
Opportunity for training in Australia
Professional and engaging working environment
Hybrid working model and excellent work-life balance
State-of-the-art & modern Agile office
Food and beverages in the office pantry
Employee Assistance Program to improve your physical and mental health
Annual team activities and company events
A solid and talented team behind you - great people who love what they do
A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE
We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus
Benefits
Health insuranceFlexible schedulePerformance bonus
Additional Information
Job Posting End Date:
Closing Date: 30 August 2026 Worker Type:
Maximum Term/Fixed Term (Fixed Term)
We're seeking a key member who have had a proven track record of running critical shared application platforms in a production cloud environment. The purpose is to lead the web production capabilities for the Website Publishing & Content Governance team and work as a point of contact for incoming web production projects to provide governance and direction, estimates, capacity planning and alignment of goals for delivery.
At NAB, we believe success comes from our people. We're committed to supporting your talent and skills through your career, as you help us build a culture that affects change for our customers and for the community too.
Nab · 15 Tran Bach Dang An Khanh Ward