Online Product Support Analyst
External
Mufg Pension & Market · West Melbourne, MelbourneFull-timeOn-site2w ago
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About the role
Description Overview To provide exceptional customer service to internal and external stakeholders by providing support for Member, Employer and trustee facing online solutions. Key Accountabilities and main responsibilities Strategic Focus Investigate all production support issues for supported products Liaise with internal and external stakeholders to resolve production issues Conduct verification testing following the deployment of changes to supported products. Escalate all client issues in...
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