Quoting DRM multiple print mailings that requires quick turnaround.
Guide clients through Broadridge's various product offerings.
Display successful time management skills and maintain an ability to multi-task work with a variety of internal applications to provide clients with samples of Broadridge products.
Monitor the effectiveness of systems, policies and procedures and make appropriate recommendations to ensure daily operations are efficient.
Coordinate testing for process enhancements.
Work collectively within a team environment while also managing your own dedicated client deliverables.
Maintains a demeanor of professionalism at work and begins to adopt Best Practices.
Share ideas for process improvement and process efficiencies.
Requirements
Knowledge of direct marketing terminology, print, graphic, bindery, working with paper manufacturing and vendors.
Proven proficiency in maintaining clients, high client satisfaction and overall client advocacy.
Strong use of MS Office suite of products.
Extremely detail oriented, ability to multi-task and excellent follow-up skills.
Web Development (HTML, CSS) experience.
Adobe Acrobat.
Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings
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Disability Assistance
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com .
Benefits
Vision insuranceRemote work optionsFlexible schedule
Additional Information
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge is growing! We are seeking a Client Service Specialist to join our team in our Kansas City, MO office. You will be working with our sales teams, vendors, materials, and clients directly. You must have good communications skills and you should be experienced working in a high-pressure, high-volume environment where accuracy is paramount.
We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you'll be assigned to a Broadridge office and given the flexibility to work remote.