RN Patient Transportation Coordinator

About the role

Performs coordination of services to provide a seamless transition from acute and long term care to Home Care. Elements required for above include data collection and clinical review of all referrals; determination of referral acceptance based on established criteria and collaboration with Home Care team members; attaining and remaining knowledgeable and current related to Medicare/Insurance reimbursement and basic coverage criteria, and of service lines and products; and conferencing with patients, families, DC planners, physicians, medical staff and others to coordinate and facilitate transition and services. Works closely with facility care management/DC planners to identify potential referrals for Home Care Services. Provides exceptional customer service and serves as the 'face' of RHCD to all contacts by telephone, in person and via electronic media. Provides leadership to and supervision for the RHCD Patient Transition Coordinators.