Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims
Recognizes and identifies body parts of a vehicle and understanding other potential property damage
Identifies customer needs and works to meet those needs using appropriate customer service skills
Determines subrogation or fraud potential and how to handle
Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.)
Supervisory Responsibilities
This job does not have supervisory duties.
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Requirements
Auto Insurance Claims, Case Management, Claims Administration, Claims Resolution, Claims Review, Complex Claims, Insurance Claims Investigations, Negotiation, Personal Injury Claims, Written Communication
Benefits
Compensation offered for this role is 56,000.00 - 92,000.00 annually and is based on experience and qualifications.For jobs in San Francisco, please click " here " for information regarding the San Francisco Fair Chance Ordinance.For jobs in Los Angeles, please click " here " for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.To view the "EEO Know Your Rights" poster click " here ". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.To view the FMLA poster, click " here ". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traHealth insuranceVision insurance
Additional Information
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
Ideal candidates have prior injury claims experience and bring strong analytical and negotiation skills, along with the ability to confidently manage claims within authority limits while delivering a high-quality customer experience.
This is a great opportunity to join a growing team, as we are hiring for multiple openings within our auto claims organization including both initial and extended handling . We are seeking candidates with prior claims experience-specifically those with a background in material damage claims and/or attorney-represented bodily injury claims . In this role, you will manage complex automobile claims by conducting thorough investigations, evaluating coverage and liability, and assessing damages to drive fair and timely outcomes.
Allstate · Remote