Casual Campus Safety Dispatcher (Anticipated Openings)

Responsibilities

• Emergency Communications: Answer emergency and non-emergency calls, obtaining critical information, and dispatching police, fire, or medical units.
• Alarm/Camera Monitoring: Monitor security, intrusion, card access, and fire alarm systems. Periodically monitor numerous security cameras.
• Data Entry/Records: Log incidents into our CAD system.
• System Inquiries: Perform CJIS (Criminal Justice Information Systems) queries for license, warrant, or criminal history checks.
• Public Interaction: Handle walk-in requests for assistance at the police department.
• Required Skills and Qualifications
• Communication: Excellent verbal and written skills, with the ability to maintain composure during stressful, high-pressure situations.
• Technical Proficiency: Ability to operate radio systems, CAD software, and Microsoft Office. Be able to attain DCJIS certification.
• Certifications: While not required - EMD (Emergency Medical Dispatch) and APCO PST1 certifications, or the ability to obtain them is helpful.
• Background Check: Must pass a thorough background check.
• Availability: Must be able to work varied shifts, including nights, weekends, and holidays as this position is for an on-call member (casual position with Smith College).

Requirements

• High School Diploma or equivalent required.
• Previous experience in public safety, security, or customer service.
• Good customer service skills
• Ability to work in a fast paced, multi-tasked environment
• CAD knowledge
• DCJIS certification
• APCO certification
• Position Type
• Fixed Term
• Please attach BOTH a current resume and a cover letter in order for your application to be considered for this position. Be sure you have provided all attachments before submitting your application.
• You will NOT be able to attach additional files after you have hit the Submit button.
• Review of applications will begin
• About Smith College

Benefits

Additional Information

If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu . Department Campus Safety Job Description Job Summary College Police Dispatcher is a non-sworn, critical role responsible for answering emergency lines (campus emergency number 5555) and business lines, operating radio communications, and monitoring security/fire alarms. They utilize Computer-Aided Dispatch (CAD) systems to prioritize incidents, dispatch campus police, security officers, emergency services, and update logs. They often manage mass notifications through the college's RAVE system. This is a casual, non-benefitted position. Pay for this role is typically between $18.76-$22.93 hourly covering the middle half of market compensation. Actual compensation will vary based on individual qualifications.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at smithcollege? Share your experience