Marketing And Communications Specialist

Responsibilities

• Your day‑to‑day work will involve delivering marketing activity while championing clear, compliant communication standards across the business. This will include:
• Support day-to-day marketing activity across B2C and B2B channels, delivering campaigns, content and communications aligned to business objectives
• Create and manage email marketing campaigns , including e-shots, customer journeys, segmentation and A/B testing to drive engagement and retention
• Develop and deliver digital acquisition activity across key channels, monitoring performance and identifying opportunities to improve reach, conversion and ROI
• Produce and maintain marketing materials, including social media content , design assets, presentations and website updates
• Write, review and refine customer and dealer communications to ensure clarity, consistency, tone of voice and alignment with brand, compliance and Consumer Duty requirements
• Monitor customer feedback and reviews, identifying insights and trends to enhance communications, campaigns and overall customer experience
• Collaborate with internal teams, including legal and compliance , to ensure all communications meet regulatory standards and support business needs
• Analyse campaign performance and present insights and recommendations to stakeholders , championing the voice of the customer across all communications
• 👋 About you
• Experience in a marketing or communications role, ideally within financial services, automotive or another regulated environment
• Proven ability to deliver multi-channel marketing activity across email, digital, social media, PR, print and web
• Strong writing, editing and proofreading skills, with a focus on clear, customer-friendly communication
• Experience using CRM marketing platforms (e.g. Salesforce Marketing Cloud, HubSpot or similar) to build, deliver and optimise campaigns and customer journeys
• Data-driven mindset,

Benefits

Additional Information

Marketing and Communications Specialist 🌏 Manchester 💷 Discretionary Company Bonus Scheme 💷 Salary up to £36k ⏰ Monday - Friday (37.5 hours per week - hybrid) 💖 Our perks 🌏25 days holiday (rising to 28 after 3 years' service) plus bank holidays, to take time to recharge and do something you love. 🤒 Private Medical - via vitality, with reward schemes paid for you and your family. 🤒 Health cash plan - via Simply Health for employee's and children claiming money back for dental, optical, etc 👍Pension - Oodle will contribute 5% of your salary into your pension pot to help you save for the future 🪙Life Assurance - 4 x annual salary - benefit funded by Oodle 🥝Free breakfast, drinks and fruit in the office - you can help yourself to cereals, toast, fizzy drinks and lots of fruit. 🤟Employee discounts - discounts you can access anywhere, anytime for all major shops. 👌1 day volunteer day per year - an opportunity to give back to the community each year. ⭐Mental health care - 6 free counselling sessions via our EAP (Employee Assistance Programme). 🤧Paid sick leave - enhanced company sick pay. 👨Enhanced family leave - we provide enhanced family leave for primary and secondary caregivers. 🚗 Oodle - who are we ? 🚗 Our mission is to empower our customers by delivering simple experiences, straightforward lending products, and compassionate support, from application to final payment - and beyond. Since 2016, we've supported tens of thousands of customers on their car buying journey As an employer, your career is important to us. We're committed to creating an environment where you can thrive as yourself. We celebrate diversity and inclusion, actively working to make sure every team member feels supported on their journey with us. Our Talent Development team is here to support your growth, providing opportunities for learning, development, and career progression. We're looking for a Marketing & Communications Specialist to support the delivery of clear, compliant communications across the business, covering both consumer and introducer audiences . You'll play a key role in shaping our tone of voice , while executing B2C and B2B marketing activity . 🙌 The Role The role and team The Marketing team at Oodle is responsible for developing the Oodle brand and owns the outward facing presentation of Oodle across all channels. We deliver clear, engaging and compliant marketing materials and communications that support good customer outcomes and build trust across both our consumer (B2C) and introducer (B2B) audiences. You'll work closely with marketing, compliance, legal and commercial teams to ensure all communications (customer‑facing and dealer‑facing) are clear, fair and aligned to FCA regulations and Consumer Duty expectations. This role combines hands‑on marketing delivery with a strong focus on tone of voice, ensuring information is accessible, professional and appropriate for each audience, whether that's a customer seeking clarity or a dealer partner needing timely, practical information.

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