Manage both standard and complex tasks with ownership and care across Sell to Cash (S2C) processes: Customer data, Contract data & management and Billing
Act as a subject matter expert in Sell to Cash (S2C) processes: Customer data, Contract data & management and Billing, provide guidance through mentoring and knowledge sharing, and build expertise across team
Collaborate across teams and countries to support harmonized, customer-focused solutions
Identify areas for automation and smarter ways of working applying Lean and Lean UX methodology, and challenge existing ways of working to drive better outcomes
Be confident in challenging the status quo and speaking up with ideas for improvement
Translate complex or process related topics into clear messages for different audiences
Support strategic projects across all phases to ensure successful implementation
Contribute to a positive, respectful, and inclusive team culture
What You Bring
2+ years of professional experience as a Subject Matter Expert in Sell to Cash (S2C) processes, with a focus on customer data, contract data and management, and billing
Strong verbal and written communication skills in English and Italian, effectively engaging with diverse audiences across all organizational levels
Proficiency in SAP and MS Office 365 at an advanced level is essential
Problem-solving mindset and a strong interest in continuous improvement
Analytical mindset and skilled in working with large and unstructured datasets in Excel to organize, analyze, and extract meaningful insights
Understanding of automation concepts, Lean and Lean UX principles
Skilled in preparing and delivering clear, engaging presentations across various audiences
Works effectively in ambiguous situations with an end-to-end mindset
Relationship-building and stakeholder management skills across teams and functions
A collaborative spirit - someone who shares, listens, and helps the teams grow
Some of our many benefits include:
Opportunities to learn and grow
Language courses contribution
Yearly performance bonus
Performance Awards
Extra vacation days
Team events
Multisport card
Hybrid way of work
Salary From 1.900 EUR/month; Our final offer will be based on your experience and qualifications
Read more on https://careers.kone.com/en/
Benefits
Health insurancePaid time offPerformance bonus
Additional Information
KONE Business Services (KBS) enables KONE's global scale by running and continuously improving the core business processes-Sell to Cash, Source to Pay, and Record to Report. Guided by a strong LEAN mindset and deep process expertise, we focus on quality, consistency, and reliable execution. KBS Europe is built on skilled, motivated professionals who work together to deliver high ‑ impact results and support KONE's ambition to be the easiest company to work with and work for.
Our Bratislava based Sell to Cash team is looking for a Process Specialist with English ( + Italian language) to support KONE branches.
Are you curious by nature, energized by solving complex problems, and passionate about making things work better? At Kone Business Services (KBS), we are looking for a Process Specialist with hands on experience in Sell to Cash (S2C) operations, who's eager to grow, collaborate across teams, and help simplify processes that keep us moving forward.
As a Process Specialist, you'll dive into the details of how we work today, spot opportunities to improve tomorrow, and bring clarity to complexity - whether you're supporting day-to-day operations, driving improvements, or supporting strategic projects that bring value to our customers.
Kone · Bratislava, Slovakia