Lead client accounts of up to £400K revenue, with overall responsibility for the client/agency relationship.
Take the strategic lead on client briefs and provide strategic direction from kick off to campaign/project completion.
Lead client meetings / internal team meetings.
Push clients, and the agency, creatively and strategically to optimum performance, seeking support of Senior Account Director or Extended Leadership Team if required.
Proactively engage with and drive clients' annual strategy through development of annual account planning and review meetings.
Follow up on individual campaigns and projects to gain feedback and manage client satisfaction.
Ensure a working knowledge of the therapeutic landscape relevant to client accounts, allowing for informed discussion with, and advice to clients.
Maintain the high-quality of all deliverables through appropriate accuracy and quality checks - checking all items before they are sent to the client.
Financial
Ensure the profitability and growth of client accounts through accurate budgeting, monitoring of hours vs. budget and liaison with clients to agree additional budget where possible.
Ensure all projects are tracking to planned timelines and appropriately prioritised throughout the business.
Report key financial and team data to the agency's senior leadership, finance, and human resources departments, specifically:
Monitor resource requirements for your accounts, notifying the leadership team of any resourcing challenges and/or recruitment needs.
Maintain good financial processes for the accounts you lead, including updating of financial platforms with all relevant information.
Know the clients' financial policies, particularly purchase orders, invoicing and payment terms - ensuring all company procedures are followed and support the rest of the team in doing this.
Identify, develop, and convert new business opportunities with existing and future clients.
Management
Ensure a thorough knowledge of all relevant codes of practice and legislation covering communication with HCPs, payers, patients, third party groups and the public.
Manage the work, performance, and professional development of team members.
Line management responsibility for more junior team members.
Manage external service providers as required.
Share industry experience and expertise within the agency - across accounts where needed.
Comply with Makara Health policies and procedures and demonstrate a personal commitment to their adherence and implementation.
New Business
Proactively liaise with clients on a regular basis to identify new opportunities and drive business growth.
Proactively seek opportunities for organic growth across functions within the same company and through referrals from current clients.
Involvement in new business pitches, including research, proposal development and presentation at pitch.
Identify new business opportunities through previous contacts and work with the leadership team to pursue these.
Other responsibilities:
Travel to client meetings is required as part of this role.
Undertake any duties as may be required from time to time that can reasonably be regarded as within the remit of the post.
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice .
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, relig
Additional Information
Job summary and scope:
The Account Director (AD) leads a client account, or set of accounts, up to £400K revenue, ensuring that they are profitable, and growing. The AD takes responsibility for the delivery of quality work that meets the client's needs, accurately addresses the brief, and ensures it is delivered on time and on budget. They will do so through the effective management of their own team, setting team priorities and managing resource, and through their ability to develop strong client relationships and to lead and inspire others inside and outside the agency. The AD is involved with pitches for new business, approaching these with both a creative and commercial mindset and actively seeks and recommends new business opportunities.
Precision Medicine · United Kingdom