Technology Program Manager

About the role

The IT Project Manager will lead the planning, execution, and delivery of complex software development and infrastructure projects within SOM's Office of Technology. The role focuses on building and managing technical workflows, enforcing project standards, and automating key operational tasks. The position reports to the Office of Technology Leadership and works closely with other teams and stakeholders. Position Responsibilities Leads the end-to-end delivery of software development and infrastructure initiatives, ensuring projects are completed on time and within budget. Translates business requirements into technical controls and maintains project backlogs for product development. Manages and monitors project schedules, resource allocation, and risk mitigation strategies. Reviews, maintains, and creates operational and procedural documentation including; standards, architecture diagrams, runbooks, and tool configurations. Coordinates with infrastructure and engineering teams to ensure that secure configuration standards are applied across services. Implements and refines project management methodologies to optimize team efficiency. Contributes to defining the technical scope of projects and identifying risks in system design or operations. Promotes a collaborative mindset among peers and across technical teams. Provides reporting and metrics on the project portfolio for executive sponsors and firm leadership on a regular basis. Performs other duties as assigned in support of team objectives. Leadership In collaboration with team members, stakeholders, and leadership - contributes to a clear and consistent work plan to achieve the project budget, deliverables, and schedule. Actively engages with and manages stakeholders relationships - supports team members with stakeholder management. Actively engages in internal professional development opportunities. Contributes to the development of standards, policies, and procedures. Protects SOM from financial and legal risk.

Requirements

• 7-10 years of direct project management experience in software and infrastructure projects.
• Demonstrated knowledge of the Software Development Life Cycle (SDLC) and product development processes.
• Proficient in project management tools (MS Project, Jira, Asana, Smartsheet, Linear, etc) and familiar with scripting/automation tools such as Git or Python.
• Skilled in technical documentation and standard operating procedure development.
• Clear and direct communicator, able to collaborate across technical and non-technical teams.
• Strong attention to detail and ability to work independently within defined objectives.
• Demonstrated experience with Agile and Waterfall methodologies.
• PMP (Project Management Professional) certification
• Experience in Architecture, Engineering, or Construction firms.
• Certified ScrumMaster (CSM) or other advanced Agile certifications
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and managing cloud-native infrastructure projects
• Familiarity with information security and risk management frameworks
• Familiarity with Infrastructure-as-code and DevOps best practices
• Experience leading projects focused on data management, data warehousing, or business intelligence
• Are you ready to join a team of creative professionals working on transformational projects around the world? Take advantage of this exciting opportunity to

Additional Information

At SOM, we are a collective committed to shaping a better future for our clients, communities and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the resources and diversity of a global firm. We value those who are passionate about excellence, innovation, integrity, inclusivity, and collaboration. Together we can achieve great things. Success at SOM Means Ideas: Our highest aspirations go beyond known solutions and models. We are constantly innovating and attempting to bring new approaches, solutions and processes to our work. Knowledge: We are not expected to know everything, but rather to passionately pursue answers. It is vital that we listen intently and are proactive about learning, integrating new skills and deepening our knowledge. Deliverables: We strive for excellence in the concept, quality, and delivery of our work. Individual: We believe in the individual and the wealth of attributes, skills, and knowledge that a person can develop and contribute. Team: Our design ethos is founded on the principle of interdisciplinary integration. We foster a positive team culture in which everyone collaborates openly towards common goals. We proactively reconcile the goals and priorities of SOM and clients while fostering opportunities for design and technical excellence in alignment with the firm's ethos. Firm: We believe in a meritocracy of ideas. We are a collective that looks to everyone to actively contribute to the design discourse in the office.

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