We're looking for an editor who cares deeply about the craft of communication. S omeone who reads closely, thinks clearly, and notices the details that make good writing great.
This role sits within the creative copy team and works across marketing, product, and campaign content. While editing and quality control will be a key part of the role, we're also looking for someone who enjoys writing and can step in to shape or develop content when needed.
The ideal candidate reads like an editor but thinks like a writer. Someone who understands what the writer is trying to say and helps them say it better.
Responsibilities
Review and edit a wide range of content including landing pages, campaign assets, emails, ads, social posts, and product messaging
Ensure consistency in tone, voice, grammar, and style across all marketing communication
Improve clarity, structure, and readability while preserving the intent of the content
Act as a quality gate for published communication, ensuring everything meets editorial standards before it goes live
Collaborate closely with writers, designers, and marketing stakeholders to refine messaging and flow
Step in to write or develop copy for certain assets when needed (ads, social posts, short-form marketing content, etc.)
Maintain and evolve internal editorial guidelines and style frameworks
Catch inconsistencies in messaging, claims, or narrative before content reaches our audience
Requirements
5-6 years of experience in copy editing, content editing, or writing roles
Exceptional command of grammar, syntax, and editorial best practices
Strong writing instincts and the ability to contribute original copy when required
A sharp eye for detail and the judgment to know when editing improves a piece and when it overcorrects it
Strong sense of tone and voice across different formats and audiences
Comfort working across both short-form marketing content and longer editorial pieces
Ability to collaborate with writers and provide thoughtful, constructive feedback
Experience in SaaS, technology, or B2B marketing environments is a plus
What success looks like in this role
Content that is clearer, sharper, and more consistent before it reaches our audience
Writers who feel supported by the editorial process, not rewritten by it
Fewer last-minute fixes and greater confidence in the quality of published communication
A strong editorial backbone that helps maintain the integrity of our brand voice
A note on how we work
We believe great writing rarely arrives perfectly in the first draft.
The right editor helps ideas become stronger with care, clarity, and a deep respect for the craft.
Lead a new category of enterprise software that we call Unified-CXM.
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
Create a culture of customer obsession, with trust, teamwork, and accountability.
We invest in our people : We offer a comprehensive suite of benefits designed to help each member of our te
Benefits
Vision insurance
Additional Information
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
Job Description
Sprinklr · India