Haleon, a leading company in the chemical/ pharmaceutical OTC sector, for the Milan headquarters is looking for a recent graduate to be included in internships, within the Customer Supply Chain Team.
Responsibilities
The candidate will have the opportunity to operate in an international business context, within the Supply Chain Department.
The candidate will also have the chance to collaborate, supported by Customer Service, mainly in the following activities:
Managing and monitoring customer orders through management systems (SAP, EDI, CRM) in order to ensure perfect business execution;
Support new projects related to CSC's digitalization;
Support process innovation;
Extract the necessary reports from SAP and CRM for analysis to support the business;
Manage the orders prioritization according to requirements (insufficient stock situation, urgencies, etc.), providing proactive feedback to internal stakeholders;
Manage customer complaints, returns and credit notes;
Manage order-related activities according to the cut-off schedule;
Follow up logistics partners and customers for punctuality and complete delivery of orders (OTIF)
Requirements
Degree in Management Engineering or economic disciplines (Economics, Management, Statistics)
Excellent knowledge of the Office package, in the specific in Excel and PPT, and possibly of other software or data analysis techniques
Good knowledge of English
Job Posting End Date
2026-07-09
Equal Opportunities
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.
Adjustment or Accommodations Request
Note to candidates
The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.
Benefits
Health insuranceEquity / stock options
Additional Information
Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
Customer Service - Internship
Gsknch · Milan Via Monte Rosa