Master's Degree and at least 3+ years of experience with 3+ years of experience in the DoW.
Prior experience providing IT support on a military installation or government contract
Familiarity with Air Force or DoW network and security processes
Experience supporting senior leadership, executive offices, or front office environments
Background supporting communications squadrons, base IT contracts, or executive support organizations
Systems Administrator, Journeyman at Starfish
Desktop and workstation setup and troubleshooting
Printer and peripheral support
IT asset management and inventory tracking
Microsoft Windows operating systems
Microsoft 365 ecosystem administration and support
SharePoint administration and support
Network access coordination
Audio/visual system support
Basic project planning and implementation tracking
General office IT support and customer troubleshooting
Customer service mindset
Dependability and responsiveness
Ability to support senior leadership in a fast-paced environment
Friendly and approachable personality
Strong verbal and written communication skills
Ability to prioritize urgent requests and shifting priorities
Team-oriented attitude with strong collaboration skills
Experience supporting classified and unclassified workstation setups and access requests
Experience maintaining SharePoint and Microsoft-based office systems
Experience coordinating installation of new IT systems and audio/visual equipment
Experience developing implementation plans, schedules, milestones, and status updates for office I
Benefits
Vision insurancePaid time off
Additional Information
Torch Technologies
Thank you for your interest in employment with Torch Technologies. We are a 100% employee-owned, Certified Great Place To Work and named Best Places to Work in Huntsville/Madison County, headquartered in Huntsville, AL. Our team provides superior research, development, and engineering services to the Federal Government and Department of War. As one of the nation's top 100 defense companies, the services we provide directly support the men and women who serve our country. Our corporate mission sums up the pride our employee-owners take in the work we do: "Lighting the Pathway of Freedom". And, as a Certified Evergreen ESOP, we have made the commitment to grow and sustain our company for the next 100 years! Come grow with us!
Torch Technologies has an exciting opportunity for a System Administrator providing support to the Air Force Life Cycle Management Center/PEO Intelligence, Surveillance, Reconnaissance & Special Operations Force Directorate (PEO ISR SOF) supporting the AFLCMC/WIW (Wedgetail and AWACS) Division and is located at Tinker AFB, OK. The Air Force Program Execution Office for ISR SOF has the collective Air Force Materiel Command (AFMC) mission responsibility to manage and execute the modernization, development, testing, production, fielding, and sustainment of the ISR SOF portfolio, which includes 12 divisions and hundreds of programs for the United States Air Force (USAF) and foreign allies. AFLCMC/PEO ISR SOF is headquartered at Wright Patterson AFB, OH, with geographically separated operating units CONUS and OCONUS.
As a Systems Administrator your duties include, but are not limited to:
Set up, configure, and maintain workstations, laptops, printers, and peripheral devices for classified and unclassified environments
Provide daily IT support for the WIW office, including workstation setup, troubleshooting, asset management, and office technology support
Support network, communication, and business systems administration activities within Local Area Network (LAN) and Wide Area Network (WAN) environments
Coordinate network access requests, workstation provisioning, and escalation activities with supporting communications and cybersecurity organizations
Manage and maintain IT asset inventories and equipment accountability records
Support installation, setup, and troubleshooting of audio/visual systems and conference room technology
Maintain and support Microsoft-based office systems, Microsoft 365 applications, and SharePoint environments
Develop implementation plans, schedules, milestones, status updates, and tracking documentation for office IT initiatives and system deployments
Perform daily configuration, operation, optimization, and maintenance of business systems supporting office operations
Analyze system performance and resource utilization to support operational efficiency and planning
Provide responsive front office IT support to senior leadership and staff personnel
Assist users with accessing, utilizing, and troubleshooting business systems and office technologies
Coordinate installation and integration of new IT systems, office technology, and communication equipment
Required Qualifications:
U.S. Citizenship
Bachelor's Degree in a related field and at least 3 years of experience in discipline being performed, 3 of which must be in the DoW, OR
7 years of directly related experience, 5 of which must be in the DoW.
Starfish · Tinker Afb, OK