Senior Data Analyst, Labor Operations

About the role

This role sits in Stord's Data team and owns the analytics product layer for our Labor Management System. What makes it genuinely interesting: you're not inheriting

Benefits

Additional Information

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale. With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. This role sits in Stord's Data team and owns the analytics product layer for our Labor Management System. What makes it genuinely interesting: you're not inheriting a legacy setup - you're building alongside the team actively developing the LMS as a product. The Operations org is your customer. Your job is to understand what building GMs and area managers need from their data, and deliver it without needing them to hand-hold you through requirements. The need this role fills is specific: operational fluency combined with technical execution. You need to walk into a conversation with a building GM, understand what decisions they're making and what's blocking them, and come back with a data product that solves it - not a list of clarifying questions. The operations team should never have to prescribe the solution. If you've been the person on a data team who the business actually trusted to understand their problems independently, this is that role. You'll write the SQL, build the dashboards, set the metric definitions, and sit at the intersection of the LMS product team and the Operations org. The analytical challenge is real - understanding what drives OPH changes across a multi-brand, multi-site network requires decomposing volume effects, brand mix shifts, order complexity, and genuine productivity signals. Designing that framework, making it legible to a building GM at 6am, and building it in partnership with the people developing the product underneath it - that's the job. About Stord Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. Our fulfillment buildings process tens of thousands of orders daily across an ever expanding network. The data that comes out of those buildings - labor performance, efficiency trends, brand-level throughput - is central to how we run the business and how we retain and grow our brand relationships. Analytics is a competitive advantage for us, and we're investing in the people who can unlock it.