Facilities Maintenance Technician - Trailhead Lodge

Benefits

Additional Information

Location: Bend, Oregon Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here at Mt. Bachelor. Trailhead Lodge is Central Oregon's year-round basecamp for adventure and community. Designed for outdoor-minded travelers and locals alike, the lodge offers comfortable, adventure-forward lodging, from winter powder days to summer bike laps and shoulder season escapes. With welcoming communal spaces, thoughtfully designed rooms, and easy access to everything Bend has to offer, Trailhead Lodge is where guests unwind, connect, and prepare for their next great adventure. This role comes with amazing perks & benefits because we want our employees to Work Where You Play! Free employee season pass and free or discounted dependent(s) season pass Free and discounted friends & family day passes Free transportation to & from Bend, Sunriver, and La Pine Discounts across the resort (food & beverage, retail, rentals, lessons & more) Employee housing program 401k with up to 5% company match & immediate vesting Discounter daycare onsite at Mt. Bachelor Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more) Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts Position Summary The Facilities Maintenance Technician is a hands‑on, dependable role responsible for supporting the daily maintenance, upkeep, and presentation of Trailhead Lodge. Reporting directly to the Facilities Maintenance Manager, this position plays an important part in maintaining a safe, functional, and welcoming environment for guests and employees at a year‑round hospitality property. This role is well-suited for an individual who is eager to contribute, take ownership of assigned work, and continue building technical skills, systems knowledge, and hospitality operations experience through on‑the‑job learning and guidance from the Facilities Maintenance Manager. While this position does not include managerial or supervisory responsibilities, it is a critical operational role that directly supports guest satisfaction, safety, and overall property standards. Essential Functions/Major Responsibilities Facilities & Maintenance Perform day‑to‑day maintenance tasks, inspections, and routine repairs across guest rooms, public spaces, and back‑of‑house areas. Support preventative maintenance programs for building systems, including HVAC/PTAC units, plumbing, electrical fixtures, lighting, appliances, furnishings, and outdoor amenities. Respond to maintenance requests in a timely, professional manner, prioritizing guest‑impacting issues. Identify maintenance needs, safety concerns, and general wear‑and‑tear, and communicate findings and recommendations to the Facilities Maintenance Manager. Assist with room readiness and common‑area inspections to help ensure Trailhead Lodge standards are consistently met. Support renovation projects, seasonal maintenance tasks, and vendor‑performed work as directed by the Facilities Maintenance Manager. Outdoor Areas & Facilities Support day‑to‑day pool and hot tub operations under the direction of the Facilities Maintenance Manager, including daily visual checks, operational monitoring, and cleanliness standards. Assist with routine pool and hot tub maintenance tasks such as checking water clarity, verifying temperatures are within operational ranges, clearing debris, and ensuring surrounding deck areas are clean, safe, and guest‑ready. Monitor pool and hot tub conditions during operating hours and promptly report irregularities, safety concerns, equipment issues, or water quality concerns to the Facilities Maintenance Manager. Support compliance by assisting with opening and closing procedures, signage placement, and maintaining clean, organized pool equipment and chemical storage areas as directed. Support in the day‑to‑day maintenance of outdoor spaces, including landscaping, walkways, parking areas, and guest gathering areas to ensure safety, cleanliness, and visual appeal. Assist with snow and ice mitigation for entrances, walkways, parking areas, and fire lanes to support accessibility and guest safety. Support seasonal transitions for outdoor amenities, helping prepare spaces for changing weather conditions and year‑round use. Help maintain patios, fire pits, and outdoor seating areas so they remain clean, safe, operational, and welcoming for guests. Guest & Team Support Provide operational oversight of the Lodge Services department, including direct management of the Lodge Services Supervis