Skip to main content
Back to jobs

Program Manager, Technology Ops

External
Lyft logoLyft · Toronto, Canada
Full-timeOn-site2w ago
ComplianceCRMGDPRLeadershipSalesforceStrategic Planning
Cover LetterConnect

Prepare for this interview

Elite

AI-generated questions, company research, and talking points tailored to this role

Responsibilities

  • Support and contribute to strategic planning sessions and cross-functional prioritization with Corporate Engineering, IT, Privacy and Security leadership teams to align program roadmaps with business objectives
  • Manage program governance through biweekly and monthly strategic initiative reviews, risk assessments, and executive reporting that drives accountability and informed decision-making
  • Coordinate cross-functional program teams spanning engineering, IT operations, security, privacy, compliance, and business stakeholders to ensure seamless program delivery
  • Support enterprise technology lifecycle management including vendor selection, contract negotiations, system integrations, and sunset/migration planning
  • Partner with finance and strategy teams to manage program budgets and track ROI

Requirements

  • 4+ years leading enterprise technology program delivery, with demonstrated experience in people technology and HCM/HRIS systems (Workday, Greenhouse) and direct experience identifying and deploying AI solutions that measurably change how non-technical teams work
  • Experience executing full-cycle technology transformations from design through implementation, change management, and operational handoff
  • Strong executive communication skills with ability to support executive level communications and translate complex technical and regulatory requirements into business context
  • Demonstrated experience managing technology vendors, and experience tracking and reporting on program budgets in partnership with finance stakeholders
  • Track record coordinating cross-functional teams across IT, Engineering, Security, Privacy, Finance, People, and data operations
  • Business acumen with the ability to support planning discussions and contribute recommendations that align with key business partner needs
  • Ability to understand strategic goals and translate them into tactical execution plans
  • Support AI and automation initiatives by identifying opportunities to leverage AI for process optimization and continuous improvement

Benefits

Extended health and dental coverage options, along with life insurance and disability benefitsMental health benefitsFamily building benefitsChild care and pet benefitsAccess to a Lyft funded Health Care Savings AccountRRSP plan with company match to help save for your futureLyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.Subsidized commuter benefits and Lyft ride creditsLyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic oHealth insuranceDental insuranceFlexible schedule

Additional Information

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We believe that our people are our greatest asset, and the technology that supports them is crucial to our success. Within Corporate Engineering, IT, Privacy and Security teams, we're focused on partnering with our business customers and stakeholders to elevate their impact to game-changing status. Our strategic initiatives, formulated through our customer-obsession culture, deliver the technology they need to increase their velocity and impact. We are seeking a Tech Ops Program Manager to drive delivery of high-impact initiatives across Corporate Engineering, IT, Privacy and Security. The ideal candidate is a strong executor who partners with technical teams, cross functional partners, and business leaders, manages program governance end-to-end, and ensures technical solutions connect to business outcomes.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Lyft? Share your experience

Interested in this role?

Apply on the company's website.

Cover LetterConnect