Director of Team Resources

Benefits

Additional Information

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Arrowhead Intermediaries is seeking a Director of Team Resources to join our growing team! The Director of Team Resources for Arrowhead Intermediaries is tasked with implementing growth-focused human capital strategies that directly support business objectives across Arrowhead Programs, Bridge Specialty Group, and Arrowhead Specialty. This position leads the Team Resources (TR) Business Partners, leveraging targeted TR initiatives to attract, engage, and retain high-performing talent. Working closely with TR functional departments, the Director delivers tailored strategies in organizational design, workforce planning, performance management, compensation, regulatory compliance, employment practices, diversity and inclusion, training and development, M&A integration, and talent acquisition, all aligned with business goals and company culture. The role acts as a key liaison among divisional leaders, dedicated finance business partners, and senior TR leaders. The Director provides strategic counsel to business office leaders on human capital matters and synthesizes teammate feedback to inform leadership decision-making. Maintaining comprehensive knowledge of Arrowhead Intermediaries' operations and competitive landscape, the Director ensures TR strategies optimize organic growth, margin, and scalability. By applying best practices, this role advances results through talent cultivation, cross-team collaboration, and proactive identification of challenges, driving innovative solutions in a dynamic business environment. How You Will Contribute: Leadership of TR Business Partners (TRBP): Serves as the primary Team Resources leader for division presidents and senior business leaders, translating business strategy into an aligned human capital vision, priorities, and execution plans across supported businesses. Leads the Team Resources Business Partner function across Arrowhead Intermediaries' three divisions, setting clear standards for execution, partnership, and service delivery; assigns business coverage; coaches, develops, and evaluates a team of regional TRBPs; and holds the team accountable to consistent, high-impact practices. Drives a high-performance culture, coaching leaders on expectations, feedback, recognition, accountability, underperformance, conflict resolution, and difficult people decisions. Organizational Design, Workforce Planning & Scalable Growth: Implement Team Resources Operating Model throughout business segment. Partners with the Segment Chief People Officer, finance, and business leaders on organizational design, workforce planning, staffing levels, and compensation alignment to support growth, margins, and scalable operations. Evaluates organizational effectiveness, talent capacity, role clarity, spans and layers, leadership bench strength, and retention risk; uses TR data, workforce metrics, and business insight to diagnose issues and make data-driven recommendations. Talent Strategy, Succession Planning & Performance Standards : Ensures strong partnerships between TRBP's and Talent Acquisition team to execute hiring plans, attract high-quality talent, improve hiring outcomes, and minimize use of external agencies except when approved. Oversee talent review, succession planning, leadership development, career pathing, internal mobility, and learning initiatives utilizing TRBP's and Centers of Expertise to strengthen bench strength, teammate engagement, and business performance. Builds trusted relationships across the supported businesses and stays attuned to leadership and teammate sentiment to strengthen culture, improve the teammate experience, and identify issues early. Employment Practices & Compliance Prioritize tight collaboration between TRBPs and Employment Practices team to deliver proactive, consistent guidance on policy interpretation, documentation, investigations, performance management, disciplinary matters, and risk mitigation; partners closely with Employment Practices and Legal as needed. Ensure the TRBP's influence business compliance with applicable employment laws, regulations, company policies, and achieve acceptable internal audit standards; maintain operating discipline to protect the business and deliver consistent execution. Stays current on employment law, human capital best practices, and business trends, and incorporates relevant insight into TR initiatives, leader counsel, and operating standards. M&A Integration and Change Leadership During Growth Leads the people side of growth and change, including assigned acquisitions, integrations, divestitures, restructurings, office expansions or consolidations, and other organizational changes, ensuring continuity, cultural alignment, and retention of critical talent. Skills & Experience to be Successful: BS/BA degree from an accredited college/university; MBA