Financial Resources Specialist

Requirements

• The backgrounds of well-qualified candidates should demonstrate the following competencies:
• Customer Service Excellence: Demonstrated ability to provide courteous, accurate, and efficient service in a fast-paced setting with a diverse public.
• High Volume Readiness: Comfortable handling large number of applications and inquiries per day while maintaining composure and professionalism.
• Team Collaboration: Work effectively within a team, supporting shared goals and contributing to a respectful, productive workplace.
• Adaptability: Adjust quickly to new procedures, policies, and technologies as agency needs evolve.
• Attention to Detail: A focus on accuracy and thoroughness in completing tasks and managing multiple priorities without sacrificing accuracy or customer satisfaction.
• Problem Solving: Identify and resolve issues efficiently while maintaining a calm and helpful demeanor.
• Professionalism: Consistently represent the Department with respect, integrity, and accountability.
• Preferences will be given to candidates who have:
• Ability to interpret and apply laws, regulations, and policy guidance.
• Strong organizational skills and attention to detail.
• Ability to manage competing priorities and deadlines in a high-volume environment.
• Ability to handle confidential and sensitive information professionally.
• Strong analytical and financial review skills.
• Thinking about applying?
• Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.
• Agency information:
• Application Information:
• For additional information about this position please contact Kerri.Wyman@Maine.gov
• To apply, please upload a recent resume (if available) and cover letter addressing each of the competency areas identified in the above section.
• Please submit all documents or files in PDF or Word format.
• To request a paper application, please contact Mandy.Hernandez@Maine.gov
• Benefits of working for the State of Maine:
• No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead

Benefits

Additional Information

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State. . Department of Health and Human Services (DHHS) Opening Date: June 12, 2026 Closing Date: June 26, 2026 Job Class Code: 0077 Grade: 18 (Professional & Technical Svcs) Salary: $19.02 - $26.48 per hour Position Number: 02024-1690 Location: We currently have a vacancy located in our Augusta office Core Responsibilities: As a Financial Resources Specialist, you will initiate and monitor payments to providers and assist Program and Integrity within the Child Care Affordability Program. You will communicate directly with families and providers to obtain information and explain unit, state and federal rules, regulations and policies. You will help families improve their lives by providing them access to subsidies for childcare, enabling parents or guardians to be able to work or attend school. You will obtain and evaluate information from families in order to complete determinations and re-determinations of eligibility for childcare subsidies. You will ensure this information is entered into automated client information systems in an accurate and timely manner.

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