Food and Beverage - 1st and 2nd shift - Full time and Part time

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At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Food and Beverage - 1st and 2nd shift - Full time and Part time Location Akron Facility Akron General Medical Center Department Job Code AK9906 Shift Day/Evening Rotation Schedule 6:00am-2:30pm/11:00am-7:30pm Job Summary Job Details Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treating our patients as families . When we do everything in service of our patients and caregivers, no detail gets ignored, and Akron General understands that part of staying well is keeping up with nutritional needs. Akron General's Dietary team offers a variety of roles that will allow you to leave a positive impression on patients and their families everyday . These roles include Food Service Aides, Nutrition Assistants and Porters. As a Food Service Aide, you will be responsible for proper food handling, portioning, serving, preparing and cooking food. As a Nutrition Assistant, you will be responsible for menu delivery and assisting patients with their meal selections based on their approved dietary orders. You will also verify and enter orders into our dietary menu system while maintaining communication between care units and patients regarding nutrition and dietetics to ensure meal accuracy. As a Porter, you will perform cleaning, dishwashing, sanitary duties and requisitioning, receiving, storage, inventory and distribution of food and food service supplies . Join a team that values your skills, supports your growth and empowers you to make a meaningful difference every day. We will hire our dietary personnel into one of the following job titles based on educational background, interest and experience: Food Service Aide Nutrition Assistant Porter - Trayline /Cold Prep Porter - Retail A caregiver in this position works 1 st or 2 nd shift. Both full-time and part-time roles are available. Food Service Aide: A caregiver who excels in this role will: Accurately dish up, portion out, assemble, weigh, measure and serve food items according to the production sheet, menu, setup diagrams or other communications. Prepare quality food items in accordance with production sheets, recipes and menus. Operate kitchen equipment necessary to perform tasks, such as food processing and preparation equipment. Prepare food on the grill, in ovens or using induction stoves. Prepare cold food items and prepare vegetables. Assist the cook. Assemble, transport, pick up and disassemble patient trays. Assist in preparing, serving, setting up and cleaning up special dinners and luncheons for meetings. Follow proper sanitation procedures and maintain and leave a clean, sanitized and organized work area. Practice proper food handling techniques and the "clean as you go" policy. Disassemble patient trays according to dish room and infection control procedures. Load and unload the dish machine. Report any failures or malfunctioning equipment or utilities to a supervisor immediately . Minimum qualifications for the ideal future caregiver include: Ability to measure/weigh, add/subtract and multiply/divide during food preparation Ability to read, write and follow written and verbal directions Preferred qualifications for the ideal future caregiver include: High School Diploma or GED Experience in food service or the ability to perform food service general duties Nutrition Assistant: A caregiver who excels in this role will: Deliver and pick up menus from patients and patient care units. Explain the meal selection process to new patients and assist with menu selections. Obtain patient preferences, dislikes and other information to ensure quality food delivery to patients. Assist patients with menu selection either over the phone or in person to verify meal selections based on established schedule or as required . Offer various food options based on patients' diet orders and availability from the kitchen. Enter the appropriate information into a hand-held system or computer. Review entries for proper adherence to dietary orders. Follow up with patients if menu selections appear incomplete or insufficient. Handle a large volume of inbound patient calls in a timely manner . Collect and process patient meal selections efficiently using the CBORD system. Ensure patient safety and accuracy by utilizing two patient identifiers during all communications. Escalate critical issues to ma

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