Investigates and evaluates coverage, liability and damages to set an appropriate claim strategy, settlement and file reserves within approved claims authority.
Provides timely and appropriate evaluation of claims to identify and manage reserves in compliance with company standards.
Delivers outstanding customer service and satisfaction through effective interactions with insured, agents and legal counsel.
Provide feedback on claim trends and development. Provide input to underwriters on review of potential and existing insured's claim experience.
Assists in developing, coaching, training and mentoring of individual team members.
Maintains current knowledge of applicable lines of insurance, insurance regulations, court decisions which may impact the claims function, current guidelines and policy changes and modifications. This may require attending various seminars and training sessions.
Contributes to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives.
Acts as a subject matter authority in a particular line of business or risk.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Claims Director, Freedom Specialty, or Associate Vice President
Typical Skills and Experiences:
Education: College degree preferred. Juris Doctorate desired.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: Normal office environment
ADA: The above statements cover what are generally believed to be pr
Benefits
Vision insurance
Additional Information
If you're passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers and partners are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.
Job Description Summary
If you can put your keen legal mind to work analyzing, managing and resolving insurance coverage and claims, we want to know more about you! Working on our team offers the opportunity to be involved in settling litigated and non-litigated claims of high complexity and severity in terms of exposure and coverage.
As a Claims Consultant, you'll investigate, evaluate and negotiate claims to successful resolution. This role supports the management liability and specialty lines of business, including errors and omissions, directors and officers and employment practices liability among others. You will have high monetary authority and minimal direction, with direct supervision only when needed, as well as considerable latitude in determining objectives and approaches to assignments. We will count on you to collaborate and provide insight to our business partners on claims and policy wording questions and maintain, develop and influence relationships with customers and business partners.
Job Description
Nationwide · New York - New York, 1 Battery Park Plaza