Contract Manager

Benefits

Additional Information

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com Position Title : Contract Manager - Defence Theatre Logistics - Government and Defence Division: Finance - G&D Function: Theatre Supply Chain Loc ation: Melbourne Reports to: Direct report - Senior Manager Commercial & Contract DTL OVERALL PURPOSE OF THE JOB The Contract Manager - Defence Theatre Logistics (DTL) is responsible for leading the commercial and contractual management of the Defence Theatre Logistics portfolio, ensuring contractual obligations are achieved, commercial risks are effectively managed, and customer outcomes are delivered. Working closely with operational, finance, procurement, legal and Defence stakeholders, the role provides commercial leadership across contract governance, customer engagement, pricing support, contract performance, risk management and change control activities. The role is accountable for maintaining robust commercial governance, supporting profitable and sustainable contract delivery, and ensuring compliance with Commonwealth and Defence contractual requirements. The position plays a key role in strengthening customer relationships, supporting commercial decision-making, leading contract negotiations and variations, and identifying opportunities to improve contract performance, governance and overall contract health across the portfolio. Success in the role will be demonstrated through strong contract compliance, effective management of commercial and contractual risks, successful customer engagement, timely delivery of contract changes and variations, and the achievement of sustainable commercial outcomes aligned to Defence Theatre Logistics objectives. PRIMARY RESPONSIBILITIES AND DECISIONS/ LEVEL OF AUTHORITY Commercial & Contract Leadership: Lead the commercial and contractual management of the DTL portfolio, ensuring contractual obligations, commercial outcomes and customer commitments are achieved. Partner with operational leaders to translate contractual requirements into practical delivery outcomes. Support profitable and sustainable contract delivery through effective commercial governance, risk management and decision-making. Provide commercial advice and recommendations to support operational and strategic decisions. Identify commercial opportunities and improvement initiatives that enhance contract value, performance and customer outcomes. Contract Governance & Performance: - Lead contract management activities across the DTL portfolio, including governance calendars, obligations management, formal notices, deliverables tracking and contract records. - Maintain commercial governance frameworks, ensuring contractual obligations, approvals, delegations, compliance requirements and reporting commitments are monitored and actioned. - Monitor contract performance and contractual compliance, identifying emerging issues and implementing corrective actions where required. Maintain accurate contract data, registers and documentary records to support audits, reviews and governance activities. Promote disciplined contract management practices and provide guidance across contract administration and delivery activities. Commercial Compliance, Pricing & Reporting Support contractual compliance across DTL contracts, including performance obligations, milestones, reporting requirements, notices and contractual deliverables. Provide commercial and pricing support for contract changes, proposals, customer requests and internal decision-making. Prepare and coordinate commercial reports, dashboards and briefing material for governance forums, customer reviews and leadership reporting. Monitor commercial performance and identify risks to contract delivery, profitability or compliance. Support development of business cases, commercial assessments and customer proposals. Customer & Stakeholder Management: Develop and maintain strong relationships with Defence customers and key internal stakeholders. Lead or support customer governance forums, contract reviews and performance discussions. Coordinate formal contractual correspondence, approvals, departures and commercial communications. Support or lead negotiations relating to contract changes, customer requests, subcontractor matters and commercial issues within delegated authority. Work collaboratively across operations, finance, procurement and legal teams to achieve commercially sound outcomes. Contract Change, Risk & Continuous Improvement: Manage contract variations, extensions, waivers and change proposals, including commercial assessment, pricing suppo