Customer Order Handler & Logistics staff
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P rimary R esponsibilities Order Handling : Coordinate with factories to ensure timely availability of manufactured goods Procure local sourced goods & service for resale Follow up on order blocks and release Handle escalations and track open issues Send/upload tax invoice to customer portal Handle product returns, replacements and exchanges Logistics: Schedule shipments and arrange transportation, working closely with third party carriers to ensure timely deliveries Verify shipping documents and track order status Customs clearance (Import & Export) Pick, pack label and prepare orders for shipment based on customer requirements, ensuring items are properly handled and packaged for transport (physical handling included) Inspect products for damage or defects before shipping Ensure that all orders meet company quality standards and customer specifications Perform stocktaking Business support activities: Handle basic procurement, invoices and expense tracking Act as point of contact for internal stakeholders R equired Skills Proven experience in order handling, manufacturing logistics, or supply chain management Basic computer skills and familiarity with order processing systems Knowledge of logistics and inventory management systems (e.g., SAP, Oracle) Strong attention to detail and accuracy Ability to work independently and as part of a team Willingness to support team operations in a fast-moving environment Comfortable handling both strategic and hands-on tasks Good communication and organizational skills Flexible with working hours, including overtime as required English is required
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Company Intel
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