Initiates check-in and check-out procedures in clinic.
Schedules for new and follow-up appointments.
Manages various miscellaneous front office responsibilities.
Participates in other activities and as assigned by Assistant Director or Assistant Manager.
Demonstrates in regular and punctual attendance pattern.
Exhibits behaviors consistent with organizational values by demonstrating respect and professionalism, adhering to customer service standards and policies, maintaining patient confidentiality, and actively engaging in quality improvement efforts.
Required Qualifications
High school diploma or GED.
Three years of experience with clerical functions working in the front office of a healthcare/medical facility.
Experience collecting/verifying health insurance information.
Excellent interpersonal and communication skills and a professional demeanor.
Excellent communication skills.
Outstanding organizational skills.
Attention to detail.
Demonstrated ability to learn tasks quickly with minimal training and supervision.
Flexibility with shifting priorities.
Ability to maintain confidentiality of protected health information.
Regular and punctual attendance.
Exhibits customer service-oriented behavior and excellent public relation skills in all aspects of work.
Relevant education and experience may be substituted as appropriate.
Requirements
More than the required years of experience with clerical functions.
Certificate of completion of Medical Assistant program.
Experience working in the front office of a healthcare/medical clinic.
Experience using Electronic Health Records, Microsoft Word, Excel software Windows environment.
Experience working in a student health center.
Salary Range
$42,271.20 per year
Working Conditions
May work around standard office conditions
May work around biohazards
Repetitive use of a keyboard at a workstation
Use of manual dexterity
Lifting and moving
Exposure to chemicals and commercial items typically found in offices, medical clinics, and building repairs/maintenance.
Work Shift
Monday - Friday, 8 AM - 5 PM
Work schedule to be discussed during interview.
Required Materials
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Benefits
Health insuranceVision insurancePaid time off
Additional Information
Job Posting Title:
Patient Access Representative, Clinic Support and Patient Access, University Health Services ----
Hiring Department:
Healthyhorns - University Health Services ----
Position Open To:
All Applicants ----
Weekly Scheduled Hours:
40 ----
FLSA Status:
Non-Exempt from FLSA ----
Earliest Start Date:
Immediately ----
Position Duration:
Expected to Continue ----
Location:
UT MAIN CAMPUS ----
Job Details:
General Notes
Our mission at Healthyhorns is to enhance the health and well-being of students' bodies, minds and lives in support of their academic and personal goals.
Healthyhorns is the umbrella brand encompassing University Health Services, Counseling and Mental Health Center and Longhorn Wellness Center. Together, the departments work to enhance the health and well-being of students' bodies, minds and lives in support of their academic and personal goals.
University Health Services (UHS) is an accredited on-campus medical facility dedicated to addressing the varied healthcare needs of UT Austin students. UHS provides comprehensive services, including general medical care, public health education and specialty clinics.
The University of Texas at Austin offers a competitive benefits package that includes but not limited to:
100% employer-paid basic medical coverage
Retirement contributions
Paid vacation and sick time
Paid holidays
Please visit UT Austin's Human Resources (HR) website at https://hr.utexas.edu/prospective/benefits to learn more about the total benefits offered.
Purpose
Provide administrative support for Patient Access.
Utaustin · UT Main Campus