Responsible for operational execution in the stores following known SOPs
Leads price changes, replenishment, floor-set changes and visual, promotional and marketing initiatives.
Oversees execution of multi-channel services ensuring execution that delivers top notch customer service
Recommends hiring plans and strategies.
Helps recruit, hire, train and develop talent for the stores
Models L.L.Bean's inclusive and fair hiring practices
Fosters an inclusive work environment by seeking team members' perspectives, actively listening to others' opinions and experiences, and modeling and encouraging respectful communication among the team.
Values and works collaboratively and respectfully across a variety of differences among team members and customers.
Addresses employee issues/conflicts and provides feedback, coaching and developmental opportunities.
Leads and executes compliance with Loss Prevention policies and procedures.
Education Level: 2-Year Associates Degree
Years of Experience: 3+
Requirements
Associate's degree or equivalent with at least 3+ years of retail management experience in relevant traffic and volume Retailer
Experience in all aspects of Retail leadership, service, operations and visual merchandising
Strong business acumen with the ability to achieve sales and service goals
Proven leadership skills with the capability of developing and motivating employees
Demonstrated ability to foster an inclusive work environment and customer experience.
Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds
Established time management and organizational skills
Demonstrated interpersonal, written and verbal communication skills
Capable of building strong partnerships and working collaboratively to achieve goals
Ability to maintain a high level of enthusiasm, motivation and a positive attitude
Ability to work a flexible schedule including nights, weekends and holidays
Benefits
Health insuranceFlexible schedule
Additional Information
At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.
Position Purpose: In partnership with the Store Manager, oversees all store operations, ensures flawless execution of multi-channel service initiative, recruits, hires, trains and develops talent. Ensures delivery of the legendary L.L.Bean customer experience for assigned outdoor lifestyle concept retail store. Promotes the company's core values of Outdoor Heritage, Integrity, Service, Respect, Perseverance and Safe and Healthy Living to ensure the integrity of the brand, culture and mission of L.L.Bean is upheld at all times.