Ensure accurate and timely invoice reconciliation and payment for Customs brokers invoices.
Ensure compliance with payment terms/methods, financial policies, and international trade regulations.
Research and resolve Brokers payment discrepancies and issue requests.
Assist with testing and validating payment workflows during process implementation.
Document current and future-state processes, creating and maintaining standard operating procedures (SOPs).
Reporting & Analysis
Perform daily system checks to ensure functionality, reporting any issues to the Trade Tech team.
Generate and maintain management reports to support Trade Finance operations.
Analyze financial data to identify trends, discrepancies, and opportunities for efficiency.
Present insights and recommendations to Trade Finance leadership and business partners.
Monitor, track, and report key performance indicators (KPIs) to assess Trade Finance efficiency and effectiveness.
Monitor invoice exception trends specific to Customs brokers and propose corrective actions.
Ensure service excellence by maintaining performance in alignment with Service Level Agreements (SLAs), identifying areas for improvement as needed.
Process Improvement & Automation
Identify and execute process improvements to enhance operational efficiency.
Support system upgrades and automation initiatives to streamline invoice processing.
Implement best practices to improve accuracy and reduce processing time.
Partner with Trade Tech to define system requirements and participate in UAT (user acceptance testing) for automation rollouts.
Drive root cause analysis for recurring issues and propose long-term fixes.
Stakeholder Collaboration
Liaise with external Customs brokers to clarify invoice details and gather required documentation.
Work closely with internal teams to ensure seamless Trade Finance operations.
Present findings, reports, and process improvements to leadership and key stakeholders.
Other Duties as Assigned
Requirements
Minimum of 3 years of experience in audit, accounts payable or a related finance role, with additional exposure to logistics or maritime logistics preferred.
Bachelor's degree in Business Administration, Finance, Accounting, or equivalent experience.
Proven ability to identify and implement process improvements within a finance or operational environment.
Strong analytical and problem-solving skills with a focus on practical, solution-oriented outcomes.
Experience with system automation tools or involvement in tech-driven process enhancements.
High attention to detail, with hands-on experience in reconciliations and general ledger functions.
Effective communicator with strong presentation and interpersonal skills.
Proficient in Microsoft Excel, PowerPoint, and Word; familiarity with SQL, SAP, and Oracle preferred.
Adaptable, self-motivated, and team-oriented with a customer-service mindset.
Disney · Celebration, FL