Additional Information
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary
Iron Mountain is seeking a detail-oriented and analytical Billing Adjustments Associate to join our Billing Adjustments team.
In this role, you will be responsible for creating precise credit and debit memos to correct billing errors and executing accurate invoice adjustments, including debits, credits, and re-bills. You will balance strict adherence to division policies with a strong focus on resolving customer concerns efficiently to maintain revenue integrity and ensure total customer satisfaction.
You will be part of a dynamic, supportive team reporting directly to the Billing Adjustments Associate Manager, dedicated to maintaining high-quality financial data, driving root-cause analysis, and delivering exceptional service to both internal and external stakeholders.