Account Solution Engineer

About the role

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience The Account Solution Engineer, Mid-Market, is part of the Austrian Sales team at Salesforce. In this role, you will partner with Account Executives to help Austrian mid-market customers solve real business challenges using AI, Data, and Customer Relationship Management (CRM) solutions. The environment is fast-moving and varied - you work across the full Salesforce portfolio, with direct access to decision makers and early responsibility for shaping how customers build confidence in their path forward. We are looking for an Account Solution Engineer who enjoys turning ideas into working solutions, learns by building, and is excited by the opportunity to help evolve how Solution Engineering is practised in the age of AI. What You'll Actually Be Doing Lead discovery sessions to understand customer root causes and map them to Salesforce capabilities, designing and delivering solution concepts and demonstrations linked to clear business outcomes. Orchestrate the solution cycle with Account Executives (AEs) and specialists across the full Salesforce portfolio, ensuring a cohesive and outcome-focused customer experience. Support pipeline generation through customer workshops, executive briefings, and industry events. Contribute to the continuous evolution of Solution Engineering practices within the team, sharing learnings openly to help everyone grow faster. You're Our Person If... You have 5 or more years of experience in a role where technology and process meet - such as innovation, consulting, or a pre-sales adjacent position - with the ability to explain complex topics simply and present clearly to a range of audiences. You have an awareness of how systems connect, including Application Programming Interfaces (APIs), data flows, or integration concepts, and can sketch simple architectures to reason about solutions. You are business-fluent in German and professionally proficient in English for customer-facing work. You are curious, driven, and comfortable working in a fast-paced environment where you take initiative and learn by doing. Even Better If... You have an interest in prototyping through low-code tools, AI agents, or coding assistants, and curiosity for how solutions work behind the scenes. You have familiarity with the Austrian mid-market landscape and the specific business challenges and buying dynamics of mid-market customers in Austria. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disabil