International Consultant, APAC

About the role

At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you'll fit right in.

Responsibilities

• Serve as a definitive subject matter expert for EOR services across diverse APAC markets, maintaining deep knowledge of varying regulatory environments.
• Act as the primary advisor for complex APAC compliance requirements, providing strategic recommendations on cross-border employment nuances, terminations, and local labor standards to mitigate global risk.
• Partner with Legal, Product, and Operations to interpret global industry trends and regulatory shifts, directly influencing international product-market fit and go-to-market strategies.
• Partner with Customer Success to manage high-value accounts, addressing sophisticated, territory-specific needs that require advanced jurisdictional expertise.
• Act as the final point of internal escalation for inquiries that cross into complex compliance or high-liability HR territory, such as intricate leave scenarios and country-specific benefits.
• Proactively identify EOR expansion and upsell opportunities, guiding customers through the strategic complexities of entering and scaling in new international markets.
• Drive retention and growth of existing customer base through an education-based approach.
• Translate complex international regulations and processes into clear, actionable guidance for customers and internal partners.
• Operate independently while contributing to team knowledge and scaling best practices across the organization.
• Utilize deep global knowledge to advise customers on legally sensitive and region-specific paths forward.
• Serve as the voice of the specialized customer to ensure Justworks' international infrastructure meets the needs of complex, multinational organizations.
• Other duties as needed based on departmental/organizational needs.
• How You Will Do Your Work
• As an International Consultant, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:
• Consultative - Takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.
• Taking responsibility - Being accountable, being committed, and accepting ownership for one's decisions, actions, and behavior.
• Adaptability - The ability to adjust your approach or actions in response to changes in your internal and external environment.
• Solution-oriented - Identifies the source of a question or challenge and provides the right, or a better, way of doing things.
• Curious - The innate desire to learn, grow and understand.
• In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat peopl

Requirements

• Your Success Profile

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