Support Services Specialist

About the role

The Support Services Specialist is located in the Support Services Division (SSD) at a VA Regional Office (RO). The position performs facilities management, property management, government vehicle management, serves as the primary/alternate PIV coordinator, and completes other administrative tasks, under the supervision of the Supervisory Support Services Specialist and/or the Chief, Support Services Division. To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 06/22/2026 TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09 level. If you are a current VBA employee requesting a reassignment or change to a lower grade via this vacancy announcement, you must currently hold the GS-11 (or higher) and the promotion potential of your current position must be at least GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. MINIMUM QUALIFICATION REQUIREMENTS: You may qualify based on your experience and/or education as described below: GS-11 Grade Level: Specialized Experience: One (1) year of Specialized Experience equivalent to at least the next lower grade level (GS-09). Specialized experience is defined as: Experience developing and interpreting administrative policies and requirements and reviewing the work of other team members. Experience assisting with any facility issues, equipment, service operation design projects; and analyzing and assessing the efficiency and effectiveness of various administrative programs. Experience with the renovation of existing office space, relocation of a team and/or office, facility improvements, workspace adjustments, and/or minor construction, etc. Experience administering government regulations relating to environmental, health, safety, and/or security standards which can be gained through such activities as conducting safety and/or security inspections, assisting or monitoring a safety and/or security program, and/or identifying and/or resolving safety and/or security deficiencies. Experience analyzing use of space and facilities, safety and/or security inspections, and/or minor construction budgets, etc. and advising management accordingly. Experience in property management, inventory of supplies and/or equipment, procurement of supplies and/or equipment, and/or vehicle management, etc. Experience in administration and management of an identity card program, to include, cardstock inventory management, card issuance, administrative oversight of role-holders, and issuing cards, as necessary. OR Education: 3 years or a Ph.D. or equivalent doctoral degree is creditable for GS-11. NOTE: Equivalent combinations of education and experience are also qualifying for grade levels for which both education and experience are acceptable. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work normally involves mental rather than physical exertion. The work is mostly sedentary; however, there may be some walking, standing, and carrying of light items. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

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