Business Systems Analyst (Government Operations)

About the role

Analyze and improve business systems for government operations in Boston, ensuring public-facing systems are efficient, compliant, and user-friendly. Job Duties and Responsibilities Optimize public-facing system performance Reduce system downtime by defined targets Deliver requirements within budget constraints Improve citizen user satisfaction scores Ensure regulatory compliance across systems Required Qualifications 8+ years experience as a Business Systems Analyst Experience in government or public sector Experience in lieu of education accepted Public exposure / public-facing systems experience Located in or willing to work in Boston Requirements gathering System analysis & design Data modeling Government compliance frameworks Process mapping Testing & QA Reporting tools (e.g., Tableau, Power BI) SDLC methodologies Analytical thinking Stakeholder communication

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Company Intel

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