Additional Information
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As an Operations Manager focused on the Non-Sports vertical of Predictions, you'll own and scale one of the most dynamic areas of our business, leading the strategy, execution, and growth of prediction markets across categories including crypto, politics, financial markets, technology, culture, and breaking news. You'll sit at the intersection of markets, operations, analytics, and emerging trends, transforming real-world events into engaging customer experiences. In this role, you'll identify what matters before it peaks, launch timely and differentiated markets, and help shape the future of how customers engage with prediction markets. Your work will directly influence growth, engagement, and innovation within a rapidly evolving business.
What you'll do as an Operations Manager
Own the end-to-end strategy, execution, and performance of non-sports prediction markets across categories including crypto, politics, stocks, commodities, macroeconomics, artificial intelligence, culture, and breaking news.
Drive business outcomes by managing key performance metrics including engagement, retention, market quality, volume, and revenue.
Identify emerging narratives, trends, and real-world events that resonate with customers and translate them into compelling prediction market opportunities.
Partner closely with the Product Team, Marketing Team, Analytics Team, Customer Experience Team, Legal Team, Compliance Team, Public Relations Team, and external prediction market partners to execute against business objectives.
Develop and optimize operational processes that enable the rapid launch, monitoring, and management of prediction markets at scale.
Leverage data, market insights, and sound judgment to make fast, high-quality decisions in a real-time environment.
Evaluate market performance, customer behavior, and industry trends to continuously improve market offerings and customer engagement.
Serve as a subject matter expert on prediction markets and emerging topics, helping inform strategic priorities across the organization.
Draftkings · Remote