Patient Access Representative I

About the role

Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information. Salary: Most new hires start between $17.20-$21.50 per hour, depending on experience and qualifications. Additional Information: Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information. Required Education: No education requirements Recommended Education: High school diploma or GED or equivalent Required Work Experience: Entry Level - Experience not Required. Recommended Work Experience: Required Certifications: Recommended Certifications: 1. Schedules all patient appointments and ensures referrals are obtained. 2. Meets or exceeds expected productivity and accuracy standards. 3. Greets and engages patients, families and visitors in order to provide a positive first impression. 4. Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc. 5. Completes discharge scheduling and ensure follow up appointments and tests are scheduled. 6. Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating. 7. Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care. 8. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.