Title Specialist II (Manheim)

External

Cox Automotive · Anaheim, CA

Full-timeRemote3d ago

DocumentationSAFe

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About the role

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Benefits

Job DescriptionJob Responsibilities:Provide an exceptional client experience.Resolve issues with customers as they are presented either upon discovery or in response to a client call.Work exception queues identified by the system.Resolve exceptions by completing documentation, submitting to the state , and or working with the clientsRequest power of attorney (POA) From clients.Complete title validation.Monitor aged titles, calling clients on vehicle title status, updating title status is title vault.Receive payments, including tax payments, from customers for vehicle registration and titling transactions.Provide assistance to clients by responding to emails and phone calls from Clients.Minimum Requirements:High School Diploma/GED3 years related experienceDMV, Title Clerk, Account Management, Auction/Automobile industry experience and Technical Client Service experience highly desirableMust be able to handle multiple, competing priorities and deliver results in a fast-paced environment Strong problem-solving skills and the ability to exercise sound judgmentExcellent communication skills (verbal and written), with strong interpersonal skills and strong attention to detail is essential - Strong computer skills, data entryNotary highly desirableValid Driver's license and safe driving record required.Drug TestingHealth insuranceDental insuranceVision insurance401(k)Paid time offRemote work optionsFlexible scheduleParental leave

Additional Information

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Title Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day

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